macOS - Can't Run DIM, Instant Crash
dcmaia
Posts: 13
Hello!
For whatever reason, the new Daz Install Manager update won't run :(
I've tried running both x32 and x64 versions, and I get the same errors. I've tried uninstalling Daz, Install Manager, and all files related to them, and reinstalling everything, but to no avail. Problem persists. This is the error that pops up when I try running the DIM after the install:
Once I click OK and try running it again, it just crashes as soon as I open it. I'm running a mid-2015 MBP 15" with most recent version of High Sierra. Anyone else have this issue?
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I've also tried running it through Terminal, and this is what I get:
Which OS X version are you running it on?
OK, saw that you run 10.13.
Did the installer work correctly?
Installer worked without a hitch. I just get an issue trying to get it to run.
I can't seem to just copy and paste it here since it's too long, but here's a link to the Problem Report I get for the "DZ3DIM.app quit unexpectedly" every time I try running the DIM:
https://drive.google.com/file/d/1NcbzZv6KnS47JicNf0HWFwpbtCFFMIlP/view
OK, it crashes by a termination (which is constant with what you said)
In ~/Library/Application Support/Daz 3D/InstallManger is a logfile called "log.txt".
The last 10-20 lines would be interesting, or from the last run.
A run starts with
+++++++++++++++ Install Manager 1.1.0.100 starting +++++++++++++++++
NO INSTALL MANAGER IN THIS FILE DIRECTORY. It's getting crush everytime.
THIS IS THE ERROR.
HELP PLEASE ASAP.
I heard from DAZ devs and they are working on a fix as this crash as someone also spotted is not in the DIM code itself but in some of the Qt Libraries
this is the version of DIM with crash DAZ3DIM_1.1.0.100_Mac64 hope that update is coming soon..
The crash happens before any log reporting is done.
Looks like it's kill on launch, probaly the new "safety things" i Mojave
I updated my Mac Pro (late 2013) 64GO/1TO 2xAMD Fire Pro D500 from High Sierra to MasOS Mojave 10.14 (18A391) final release and SIP disabled.
I have the same problem with DAZ3DIM_1.1.0.100_Mac64 but ALSO with DAZ Studio Pro Beta 4.11.0.196 (64-bit), instant crash at launching.
But It's OK with DAZ3DIM_1.1.0.72_Mac64 and Daz Studio Pro 4.11.0.123 (64-bit).
The only problem with DAZ3DIM_1.1.0.72_Mac64 is that I can't update any product without first updating to the crashing version of DAZ3DIM_1.1.0.100_Mac64...
I opened a ticked and stil waiting for a solution.
I regret that while MacOS Mojave was in public beta for several months it was easy to launch DAZ applications on any(even cheap) Mac whith Mojave, detect and fix the crash: betas are made for this.
I think that people should understand that it's important for me to update to new OS: bug fixes, new features(DAZ Beta !), compatibility with new applications, graphic performance(Metal), security etc...
Hope one day DAZ Studio will use Metal for Mac users because all recent Macs are using AMD (without removing the Nvidia) :-)
DIM issues is most probably an issue with Qt and authentication and something that changed in late stage versions of 10.14
Metal only increase performance for application optimized for it. My very personal opinion is that the Metal step is a death punch to Mac OS X, as many companies have stuck to OpenGL for compability and cross plattform between Windows and Mac OS X, instead of following the DirectX route. Now Metal will kill that, and I'm pretty sure that many companies with the choice between (a) make the program faster for Windows by going DirectX and (a) Keep OpenGl on Windows and go Metal on OSX or (c) Go DifectX on Windows and Metal on OS X, will choose the option with the highest ROI, (a).
The Render engine, Iray, is developed by nVidia, and Metal has nothing to do with anything here, as nVidia only develops for nVidia cards. My personal opinion again, going AMD all in is another very bad choice by Apple (Steve, come back please).
Think you are right, certainly an issue with Qt but maybe not with authentification because old versions of DAZ3DIM_1.1.0.72_Mac64 and Daz Studio Pro 4.11.0.123 (64-bit) are working as expected with Mojave on my computer.
Apple could not accept to use DirectX of Microsoft a competing company so they go to the OpenGl route and now Metal2.
If DAZ Studio was optimized for Metal it would be a great benefit for Mac users or in about 1 year Daz Studio will be dead on MAC !
Mac insider:
https://appleinsider.com/articles/18/06/04/opengl-opencl-deprecated-in-favor-of-metal-2-in-macos-1014-mojave
"Given the news, it is just a matter of time until older apps using these technologies will no longer function — but they will still work for at least a year without updates.
Apple also says that active development has ceased on OpenGL and OpenCL on the Mac, and the API's will only get "minor changes" going forward.
The move comes as no surprise. The OpenGL version on macOS High Sierra has been stuck at the version 3.3 that was released in 2010. The current version of OpenGL is version 4.6, released in 2017."
The Render engine, Iray, is developed by nVidia, and Metal has nothing to do with anything here, as nVidia only develops for nVidia cards. My personal opinion again, going AMD all in is another very bad choice by Apple (Steve, come back please).
Think you are right, certainly an issue with Qt but maybe not with authentification because old versions of DAZ3DIM_1.1.0.72_Mac64 and Daz Studio Pro 4.11.0.123 (64-bit) are working as expected with Mojave on my computer.
Apple could not accept to use DirectX of Microsoft a competing company so they go to the OpenGl route and now Metal2.
Citing Mac insider:
https://appleinsider.com/articles/18/06/04/opengl-opencl-deprecated-in-favor-of-metal-2-in-macos-1014-mojave
"Given the news, it is just a matter of time until older apps using these technologies will no longer function — but they will still work for at least a year without updates.
Apple also says that active development has ceased on OpenGL and OpenCL on the Mac, and the API's will only get "minor changes" going forward.
The move comes as no surprise. The OpenGL version on macOS High Sierra has been stuck at the version 3.3 that was released in 2010. The current version of OpenGL is version 4.6, released in 2017."
If DAZ Studio was optimized for Metal it would be a great graphic/rendering benefit for Mac users or in about 1 year Daz Studio will be dead on MAC !
Recent Desktop Macs are AMD only so nVidia in DAZ Studio is useless with them and Metal2 will be the only alternative for the render engine as demonstrated by Adobe with After Effects in 2015 during the Keynote.
The reason is: according to Quinn FitzGerald is (Steve Jobs decision):
“The short story: Nvidia tried to license it’s Graphical Architecture and patents for mobile parts. Everyone they approached didn’t want their Architecture, and did not believe the patents were needed. Apple was among those companies, and did not take well to what NVidia threatened them with. And Nvidia was out.”
I know most of the stories (I was att WWDC 97 when Steve annonces his comback, but not saying he was coming back, but instead talking abiut what he would have done if he was running Apple.
And I think you missunderstood, I never said DirectX on Mac OS X, I said the companies will do as they did 98, when Microsoft in 95 released a Visual C++ that could compile for both Mac and Wndows, and many companies moved to it. Then 98, the new version , didn only compile for Windows, and in one strike, the Mac Platform lost 20000 programs that now was Windows only.
The DirectX route, (a) is the same thing, Msc OS X will loose hundreds of smaller 3D applications that uses OpenGL, and those will instead switch to DirectX to be better on Windows, leaving theMsc in the dust, it's already happening out there.
For most, Mac users are 10% of the income. If you need to spend 1 year of extra engineering resources, will you do that save the 10% or making the 90% happier?
Hi, Are you sure the old version of DAZ3DIM_1.1.0.72_Mac64 is working fine with Mojave 10.14 on your Mac? So.. where can I download the old versions of DAZ3DIM_1.1.0.72_Mac64 officially?
Unfortunately older versions of DIM will not work for downloading, and aren't made available for that reason - of course if you do have one they can, as long as the packaging doesn't change, be used for installing manually downloaded zips. This is because the way that data is handled may need to change (and has in the past), so the store always looks for the latest version of DIM and they won't talk if the version being used is older. I realise this doesn't help you in the current situation, but Daz is aware of the issue.
So.. the only I can do is being patient wait for the update of DIM right..?
As far as I know, yes - you could of course use Connect for most content, and manual install may be an option (though fiddly on a Mac).
I have spoken with the development team and they have found the problem and are developing a solution.
The fix will have to be tested both internally and through a beta test team to make sure that it not only fixes it on Mojave but doesn't break it on other platforms. If the testing reveals other problems then the release will be delayed, so I can't give an estimate of when this will release but I just wanted to make it clear that progress is being made on this right now.
Same with you bro..
I agree with you, but OpenGL is far behind DirectX performance so Apple has to quit it for Metal2 or pay MS to have DirectX on Mac...
You are right, so it's the end for Mac users, the alternative seem to be switching to PC...(or stop using these 3D applications on Mac)...
I know the discussion is about DIM crashing at launch and I too have the problem.
Richard said that DAZ is about to fix it (thank you Richard).
For me Daz Studio Pro 4.11.0.123 (64-bit) work with Mojave but NOT DAZ Studio Pro Beta 4.11.0.196 (64-bit) i.e 73 versions later and it crash at launch TOO exactly like DIM and DAZ doesn't react on betas.
I don't want to use v123 anymore because in beta v196(and older betas) many bugs are fixed and many improvements are implemented.
So I'm afraid that when DIM will be fixed we will have to wait for a working version of DAZ Studio Pro beta or crashing final lower than v196...
Been like this for decades. There are companies (e.g. Maxon) that truly embrace the latest and greatest. And so many examples of game developers making a killing by writing titles on Metal.
It all boils down to I believe culture and philosophy. There are many development shops insistent on using least-common-denominator tech for everything they do. That has its share of pros and cons. Daz wants to leverage QT. It really doesn't behave like a Windows app or Mac app. Under Mojave, e.g. it doesn't tap into dark mode at all, or really leverage any OS-specific tech. On the other side, you have shops that target multiple OS's, but do so by only writing cross-plaform "model" and "business logic/controller" layers. The UI/view fully takes advantage of what the OS has to offer. Pros and cons of course with this approach too. There is no right answer.
But, since my personal philosophy is the latter, I tend to gravitate to using software by vendors that think the same way.
http://docs.daz3d.com/doku.php/public/software/dazstudio/4/change_log#4_11_0_235
http://docs.daz3d.com/doku.php/public/software/install_manager/change_log#1_2_0_3
Thank you Chohole,
DAZ3DIM_1.2.0.4_Mac64 and Daz Studio Pro beta 4.11.0.236 are still private build for now but you are right, the change log indicate that the crash at launch is fixed with Mojave, so it is just a question of time now.
Using the old DAZ3DIM_1.1.0.72_Mac64, I have just sucessfully installed Daz Studio Pro beta 4.11.0.231 and it is still crashing at launch.
Have you meant that we have to waiting for long time of the update of DIM?