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Pose preset error for IGD imp poses

DaugueffxiDaugueffxi Posts: 33
in Technical Help (nuts n bolts)

I'm not able to load any of the imp poses but im pretty sure it worked at some point. My log says this:

2018-09-04 16:32:01.459 WARNING: libpng warning: iCCP: known incorrect sRGB profile
2018-09-04 16:32:01.464 WARNING: libpng warning: iCCP: known incorrect sRGB profile
2018-09-04 16:32:02.081 WARNING: libpng warning: iCCP: known incorrect sRGB profile
2018-09-04 16:32:21.788 WARNING: cloud\dzcloudtasknotifier.cpp(178): recv failed errno=10054
2018-09-04 16:32:23.414     Json Parser (1,1): Syntax error - expected '{' or '['
2018-09-04 16:32:23.414 Error reading file, see log for more details.
2018-09-04 16:32:53.997     Json Parser (1,1): Syntax error - expected '{' or '['
2018-09-04 16:32:53.997 Error reading file, see log for more details.
2018-09-04 16:33:21.895     Json Parser (1,1): Syntax error - expected '{' or '['
2018-09-04 16:33:21.895 Error reading file, see log for more details.
2018-09-04 16:33:34.828     Json Parser (1,1): Syntax error - expected '{' or '['
2018-09-04 16:33:34.828 Error reading file, see log for more details.

this set of poses is the only one that doesn't work, tried reinstalling it a few times already.
 

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,788

    That looks like a corrupt file. Are the thumbnails visible? If not, if you right-click on one of the presets and select Browse to File Location is there a png file theer, and can it be opened in your rgular image viewer/editor?

  • vwranglervwrangler Posts: 4,902
    edited September 2018

    I reported the same Json parser/syntax error for the IGD Iconic poses, which just got recently updated. (The sRGB profile error happens every time Studio opens; heaven only knows what it refers to, but it doesn't seem to matter for anything.) I downloaded and installed the poses through DIM.The PNG files for the pose presets were visible; the issue was the pose preset itself.

    Post edited by vwrangler on
  • DaugueffxiDaugueffxi Posts: 33
    vwrangler said:

    I reported the same Json parser/syntax error for the IGD Iconic poses, which just got recently updated. (The sRGB profile error happens every time Studio opens; heaven only knows what it refers to, but it doesn't seem to matter for anything.) I downloaded and installed the poses through DIM.The PNG files for the pose presets were visible; the issue was the pose preset itself.

    ya that is exactly what im gettin. The thumbnails are fine, I just can't load the preset.

  • wheat11283wheat11283 Posts: 4

    same problem requesting a refund shame looked like a good product

  • RhaleRhale Posts: 78
    vwrangler said:

    I reported the same Json parser/syntax error for the IGD Iconic poses, which just got recently updated. (The sRGB profile error happens every time Studio opens; heaven only knows what it refers to, but it doesn't seem to matter for anything.) I downloaded and installed the poses through DIM.The PNG files for the pose presets were visible; the issue was the pose preset itself.

    I installed the Iconic Poses a couple of days ago via DIM, the error still hasn't been fixed.

  • IslandgirlIslandgirl Posts: 383

    Hey guys...I just noticed this thread about a week ago. I'm trying to figure out what happened. I'll be installing the packs through DIM and testing sometime today but will be trying to contact someone as well to see about getting this fixed. I'm sooooo sorry for the inconvenience! 

  • RhaleRhale Posts: 78
    edited October 2018

    The Iconic Poses fix has been pushed to DIM now, many thanks! (Sorry, don't have the imp poses so couldn't check).

    Post edited by Rhale on
  • IslandgirlIslandgirl Posts: 383

    It looks like the Imp poses have been updated as well! They showed up in my DIM. 

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