Iray crash when rendering Pine grove

Hi, so I got my new pc and daz software and content all set up, but now it's crashing when rendering pine grove.

It crashes, occasionally continuing to render in the background, but stops responding if I cancel, giving this reason:

DAZStudio.exe caused ACCESS_VIOLATION in module "C:\WINDOWS\SYSTEM32\ntdll.dll" at 0033:000000001686D979, TpSetWait()+457 byte(s)

I had no problems with a few of stonemasons sets I played with before trying this, it appears to be a problem with the shaders for the ground plane, matground and matrocks, matwater seems fine. I rendered all levels of detail ok if I replaced both of just those mats on the ground plane with alternatives from other products.

I tried different combinations of gpu/cpu in the setting as well as the optimisation option, no help.

 

zip
zip
DAZStudio_error_report_181110-043937.zip
297K

Comments

  • Andrey PestryakovAndrey Pestryakov Posts: 172
    edited November 2018

    Hi, 

    I was faced with the fact that with many numerical rendering attempts in a new window, the DAZ Studio could crash.
    If you are setting up the lighting, and you need a lot of try to start rendering, it is better to do in the preview window, in this window DAZ Studio does not crash.
    Before starting the render in a separate window, I recommend saving the scene.
    Even better, restart the DAZ Studio before launching the final render. I did not see the collapse of the DAZ Studio when rendering after the restart.

    Please specify in that system you are working on?

    In the log file can be seen the following warning:

    2018-11-10 04:37:29.411 WARNING: cloud\dzcloudtasknotifier.cpp(178): recv failed errno=10054
    2018-11-10 04:37:49.461 Loaded image pg-matgroundl1-n.jpg
    2018-11-10 04:38:54.030 WARNING: cloud\dzcloudtasknotifier.cpp(178): peer performed orderly shutdown errno=0

    Do you use a cloud render?

    Post edited by Andrey Pestryakov on
  • UlfrunUlfrun Posts: 35

    Hi, sorry for the late reply. I tried selecting active viewport, though it still did it in a new window so tried rendering direct to file too, still crashes. This is also after I've saved the file and reloaded it several times to test what was doing it, so everything was fresh. Even using the spot render in the viewport crashed it.

    I'm using geforce gtx1080 ti, intel core i9 7960x, 64GB ddr4, everything stock, m.2 SSD, win10 64bit, did I miss anything?

    I'm not using cloud rendering as far as I'm aware, it's not active by default right? is there a windows service or setting that I can disable as I don't need it?

    Thanks.

  • under the advanced render settings set instancing optimisation to memory not speed

    DAZ really should have this as the default IMO

  • UlfrunUlfrun Posts: 35

    I can't seem to find that setting :/

  • PaintDog said:

    I can't seem to find that setting :/

     

    since I am not on my PC I was afraid you'd say that devil

    maybe someone can share a screenshot yes

  • UlfrunUlfrun Posts: 35

    I can only find refernces to it without any indication as to where it is. Is this the right place?

    render settings.png
    305 x 615 - 23K
  • no, it's under the render editor tab

  • UlfrunUlfrun Posts: 35

    Found it... still crashes. sad

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,592
    edited November 2018
    PaintDog said:

    Found it... still crashes. sad

     

    oh well was worth a try

    maybe do a driver update?

    stop unneeded tasks in taskmanager

    access violation suggests another program using a shared module perhaps 

    Post edited by WendyLuvsCatz on
  • UlfrunUlfrun Posts: 35

    I'd done an update just before trying that last time.

    not sure what else it could be, I closed most stuff. 

  • UlfrunUlfrun Posts: 35

    No one got any further suggestions? I'd really like to test this out for a big project we're planning as it's perfect for it.

  • dawnbladedawnblade Posts: 1,723
    PaintDog said:

    I can only find refernces to it without any indication as to where it is. Is this the right place?

    Even if it doesn't fix your problem, uncheck CPU in both sections so that your renders aren't slowed down by the CPU. You want your 1080ti to do the work.

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