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problem with genesis 3

perlecosemie_391cc66953perlecosemie_391cc66953 Posts: 7
in Technical Help (nuts n bolts)

hello anyone. I have to resolve this problem....When i open a genesis 3 character, i have first this message: " duplicate...."  you can see in photo. 

Thank you for your help.

Immagine.jpg
2384 x 1672 - 233K

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,770

    This is usually an issue with content - either one product with bad set-up, or two products that are OK in isolation but which have used the same name for one or more properties. If you go to Help>Troubleshooting>View Log File and search for Duplicate, starting from the end, you should find entries which list one of the products and tell you the names of the probler properties - please copy those lines and paste them here.

  • john_antkowiakjohn_antkowiak Posts: 334

     

    I've always been curious about this. Since the files always load anyway and nothing seems to break... what's the worst that can happen if I ignore the error message?

  • Richard HaseltineRichard Haseltine Posts: 102,770

    The second of the conflicting property links will not load, and I think the second of the morphs (if the issue is two different properties with the same name) will not load.

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