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More problems with models

anthscoanthsco Posts: 19
edited December 1969 in New Users

The Daz Blackhawk is an excellent model but every time I load it and open up doors this happens and this also happens with two other models. What is going on here?

Daz_uh_1_error_1.png
1366 x 768 - 600K
Daz_apache_error_1.png
1366 x 768 - 476K
Daz_blackhawk_error_1.png
1366 x 768 - 472K

Comments

  • patience55patience55 Posts: 7,006
    edited December 1969

    Looks like a problem some other models have had. They required updating to the newer programs which apparently handle groups a little differently. Not all .cr2s were created using the very same methods. Might be a good idea to shoot a note [politely] to CS.

  • anthscoanthsco Posts: 19
    edited December 1969

    Good advice but who is CS?

  • ChoholeChohole Posts: 33,604
    edited April 2014

    Customer Services

    Contact them by using the Contact Us button and filling in a help request.

    I would think probably Tech Support would be the best dept.

    Post edited by Chohole on
  • frank0314frank0314 Posts: 14,313
    edited December 1969

    Are you using DAZ Studio or Poser.

  • anthscoanthsco Posts: 19
    edited December 1969

    Frank0314 said:
    Are you using DAZ Studio or Poser.

    Daz 4.6 64bit. I dont have Poser.

  • Richard HaseltineRichard Haseltine Posts: 102,770
    edited December 1969

    This sort of thing happens when the model is made with parts not fully separated - if you need it before it can be fixed at DAZ you can do so in many modellers by selecting the door or whatever, cutting, and pasting back in place - just check that the UVs aren't destroyed first, which will depend on the modelling application used.

  • anthscoanthsco Posts: 19
    edited December 1969

    Richard Haseltine said:
    This sort of thing happens when the model is made with parts not fully separated - if you need it before it can be fixed at DAZ you can do so in many modellers by selecting the door or whatever, cutting, and pasting back in place - just check that the UVs aren't destroyed first, which will depend on the modelling application used.

    Okay let me see if i understand...i cant fix it in Daz but I can fix it in another modeling program?

  • Richard HaseltineRichard Haseltine Posts: 102,770
    edited December 1969

    anthsco said:
    Richard Haseltine said:
    This sort of thing happens when the model is made with parts not fully separated - if you need it before it can be fixed at DAZ you can do so in many modellers by selecting the door or whatever, cutting, and pasting back in place - just check that the UVs aren't destroyed first, which will depend on the modelling application used.

    Okay let me see if i understand...i cant fix it in Daz but I can fix it in another modeling program?

    Yes.

  • anthscoanthsco Posts: 19
    edited December 1969

    I will give it a try in Carrera or 3DSMAX. Thanks for the help.

    I have also contacted CS as advised.

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