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Rory HD for Genesis 8 by Lyoness strange directories structure (solved by an update by Daz)

watchdog79watchdog79 Posts: 1,026
edited December 2020 in The Commons

I purchased the amazingly looking Rory HD by Lyoness today, but the directories structure in my Smart Conent is quite strange.

This is the product: https://www.daz3d.com/rory-hd-for-genesis-8-female

What on Earth is this supposed to be, please? I don't even own Malia or Celani 8.

Rory strange directories.jpg
690 x 780 - 104K
Post edited by watchdog79 on

Comments

  • LyonessLyoness Posts: 1,616
    edited December 2020

    watchdog79 said:

    I purchased the amazingly looking Rory HD by Lyoness today, but the directories structure in my Smart Conent is quite strange.

    This is the product: https://www.daz3d.com/rory-hd-for-genesis-8-female

    What on Earth is this supposed to be, please? I don't even own Malia or Celani 8.

    I'll be honest.  I did not make Malia for Celani either!!!

    I think that QA made a mistake creating some of my metadata.  that looks like it should say... Rory Burned Skin

    You can tell it's for the Burned skin because of the orange triangle in the upper corner.  I have no control over the metadata.

    rory burnt makeup.jpg
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    Post edited by Lyoness on
  • watchdog79watchdog79 Posts: 1,026

    Thank you very much for the quick response and the explanation @Lyoness , I appreciate it.

    Do you think I should send a support ticket, or would it be better if you explain it to Daz, please? Or is there no chance to get it corrected?

  • SevrinSevrin Posts: 6,310

    watchdog79 said:

    Thank you very much for the quick response and the explanation @Lyoness , I appreciate it.

    Do you think I should send a support ticket, or would it be better if you explain it to Daz, please? Or is there no chance to get it corrected?

    Ticket is the way to go.  After all, it's Daz that broke it.

  • watchdog79watchdog79 Posts: 1,026

    Alright. Ticket sent.

  • watchdog79watchdog79 Posts: 1,026

    Update: I was informed by Daz Support, that they managed to replicate the same issue, and that they reported it to the bug tracker. I hope to see an update to Rory in the near future. 

  • vagansvagans Posts: 422
    I'm amazed at that response. It took Daz 3 months to reply about Kalaa breaking all G8 detection and all they asked us whether I am still having problems since it's been so long and it could have been fixed by now. And to make sure I update my drivers and Daz version
  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,599

    vagans said:

    I'm amazed at that response. It took Daz 3 months to reply about Kalaa breaking all G8 detection and all they asked us whether I am still having problems since it's been so long and it could have been fixed by now. And to make sure I update my drivers and Daz version

    Same here with a set of tickets for items with incorrect metadata. Some of them so broken that half of the product seems to be missing (i.e. the missing stuff does not even show up in lost and found).   

  • watchdog79watchdog79 Posts: 1,026

    I guess I hit exactly the right window in the ticket queue.laugh

  • LyonessLyoness Posts: 1,616

    watchdog79 said:

    Update: I was informed by Daz Support, that they managed to replicate the same issue, and that they reported it to the bug tracker. I hope to see an update to Rory in the near future. 

    Terrific news.

  • watchdog79watchdog79 Posts: 1,026

    Lyoness said:

    watchdog79 said:

    Update: I was informed by Daz Support, that they managed to replicate the same issue, and that they reported it to the bug tracker. I hope to see an update to Rory in the near future. 

    Terrific news.

    Strange as it may seem, as a non-native English speaker I always have to remind myself that "terrific" is not the same as "terrible".laugh

  • GordigGordig Posts: 10,189

    watchdog79 said:

    Lyoness said:

    watchdog79 said:

    Update: I was informed by Daz Support, that they managed to replicate the same issue, and that they reported it to the bug tracker. I hope to see an update to Rory in the near future. 

    Terrific news.

    Strange as it may seem, as a non-native English speaker I always have to remind myself that "terrific" is not the same as "terrible".laugh

    Etymologically, it basically is, though. A lot of words that we use in English to mean good things originally had more negative (or at least not positive) connotations, like "awesome". 

  • PerttiAPerttiA Posts: 10,024

    watchdog79 said:

    Lyoness said:

    watchdog79 said:

    Update: I was informed by Daz Support, that they managed to replicate the same issue, and that they reported it to the bug tracker. I hope to see an update to Rory in the near future. 

    Terrific news.

    Strange as it may seem, as a non-native English speaker I always have to remind myself that "terrific" is not the same as "terrible".laugh

    Not that strange, or we are both strange wink

  • LyonessLyoness Posts: 1,616

    PerttiA said:

    watchdog79 said:

    Lyoness said:

    watchdog79 said:

    Update: I was informed by Daz Support, that they managed to replicate the same issue, and that they reported it to the bug tracker. I hope to see an update to Rory in the near future. 

    Terrific news.

    Strange as it may seem, as a non-native English speaker I always have to remind myself that "terrific" is not the same as "terrible".laugh

    Not that strange, or we are both strange wink

    I am glad that the metadata will be updated.
    Is that better??

  • watchdog79watchdog79 Posts: 1,026

    Lyoness said:

    PerttiA said:

    watchdog79 said:

    Lyoness said:

    watchdog79 said:

    Update: I was informed by Daz Support, that they managed to replicate the same issue, and that they reported it to the bug tracker. I hope to see an update to Rory in the near future. 

    Terrific news.

    Strange as it may seem, as a non-native English speaker I always have to remind myself that "terrific" is not the same as "terrible".laugh

    Not that strange, or we are both strange wink

    I am glad that the metadata will be updated.
    Is that better??

    I am just happy you are happy, and that word simply made me chuckle, because the first time I saw it many years ago, I really thought it had the same meaning as terrible.smiley

  • SevrinSevrin Posts: 6,310

    watchdog79 said:

    Lyoness said:

    watchdog79 said:

    Update: I was informed by Daz Support, that they managed to replicate the same issue, and that they reported it to the bug tracker. I hope to see an update to Rory in the near future. 

    Terrific news.

    Strange as it may seem, as a non-native English speaker I always have to remind myself that "terrific" is not the same as "terrible".laugh

    I've had both kinds of experience with Daz's Customer Support.

  • watchdog79watchdog79 Posts: 1,026

    Here is a quick scene with Rory, enjoying the breeze:

    Breeze.jpg
    1440 x 1080 - 274K
  • watchdog79watchdog79 Posts: 1,026

    @Lyoness - One 500 MB update later, Rory's directories are fixed. Yay!laugh

     

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