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Older products not showing up in Products List

3DScreencraft3DScreencraft Posts: 490
edited December 1969 in The Commons

Hi all, can anyone tell my why all my older products (eg Tennia) are not showing up in my Products list, and when I go to the product pages they are not showing as bought? I suppose it's to do with the new DAZ versions, BUT - if I have bought the product, paid for it, etc, it should show as bought and paid for. Otherwise I could make mistakes and purchase again. Or ... wait! Is that the dastardly plan of the evil overlords?? (hehe!)

Comments

  • fixmypcmikefixmypcmike Posts: 19,613
    edited December 1969

    Are you talking about inside DAZ Studio, or on the website, or both?

    The Products list inside the Content Library pane in DAZ Studio is powered by CMS, like Smart Content and Categories. When DIM installs an item that doesn't come with metadata, it creates entries for the Products list; if you install manually, only items with metadata will have a listing under Products.

    On the website, if a product you purchased isn't showing up in My Account > Product Library, you'll need to submit a support ticket to get that corrected.

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