DAZ Software line?

LeatherGryphonLeatherGryphon Posts: 11,673
edited January 2015 in The Commons

Last night I went looking for the DAZ owned software product line web page. You know, the one that used to identify Bryce, Hexagon, Carrara, Mimic, and Studio as products owned and managed by DAZ. To my surprise I couldn't find a summary of DAZ's venture into the software apps business. All that seems be available is the "Technology" page that brags to no end about Genesis but says nary a word about Hexagon, Carrara, Bryce or Mimic. Also, the "Software" page which brags to no end about DAZ Studio but still mum about Hexagon, Carrara, Bryce and Mimic. Do they want us to forget that they are responsible for development (or non-development) of those other products?

I did find Hexagon, Carrara, Bryce and Mimic in the "Store" catalog but you have to know their names and to look for them. There doesn't seem to be any top level site page that tells the world about the features and comparisons of those apps, and that DAZ is the proud owner of those respected products.

Perhaps, in my dotage, I'm just blind and am missing the obvious?

Post edited by LeatherGryphon on
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Comments

  • cecilia.robinsoncecilia.robinson Posts: 2,208
    edited December 1969

    There is a dedicated page in the shop: http://www.daz3d.com/software-programs. Resources and Addons => Software programmes. Sadly, Hexagon seems forgotten. So is Bryce. If it hadn't been for Horo and Brinnen... Ouch, poor landscapes.

  • cecilia.robinsoncecilia.robinson Posts: 2,208
    edited December 1969

    chohole said:

    I think Gryphon talks about a situation when a potential customer is looking for something different than DS. And may not know the names.

  • LeatherGryphonLeatherGryphon Posts: 11,673
    edited January 2015

    Sigh,... I guess my brain is just stuck in the 20th century.

    Yeah, I actually found those pages but the information I expected to find just doesn't jump out at me.

    It's like going to McDonalds or Burger King or Wendy's or especially KFC (Kentucky Fried Chicken) and trying examine the menu above the counter. Ghaaa, ... it's all the same!. 8-O My brain sees a colorful panel of noise. Zillions of pictures of subtly different burgers, buns, cups, fries, pre-selected dinners at maybe discounted prices, and different sizes and colors of text , that are impossible to read without a half hour of sit-down time. Sure it's great for people who eat there every day and get the same thing. But what about the infrequent visitors who eat semi-healthily trying to actually see what's available and estimate their cost in relation to their wallet.

    Getting back to DAZ, what about a summary sheet near the top of the site that says "DAZ is proud to offer these applications that differ in these ways". And feel free to browse our full catalog of data for and about our applications and the world of 3D we support".

    How about a matrix of basic features supported by the principle applications?

    It seems as if DAZ has just crammed everything into a pidgeon hole in the catalog and turned the poor customer loose in the warehouse. "Sure buddy, you know what you want, it's in there somewhere, good luck". :-s

    Post edited by LeatherGryphon on
  • ChoholeChohole Posts: 33,604
    edited December 1969

    Sigh,... I guess my brain is just stuck in the 20th century.

    Yeah, I actually found those pages but the information I expected to find just doesn't jump out at me.

    It's like going to McDonalds or Burger King or Wendy's or especially KFC (Kentucky Fried Chicken) and trying examine the menu above the counter. Ghaaa, ... it's all the same!. 8-O My brain sees a colorful panel of noise. Zillions of pictures of subtly different burgers, buns, cups, fries, pre-selected dinners at maybe discounted prices, and different sizes and colors of text , that are impossible to read without a half hour of sit-down time. Sure it's great for people who eat there every day and get the same thing. But what about the infrequent visitors who eat semi-healthily trying to actually see what's available and estimate their cost in relation to their wallet.

    Getting back to DAZ, what about a summary sheet near the top of the site that says "DAZ is proud to offer these applications that differ in these ways". And feel free to browse our full catalog of data for and about our applications and the world of 3D we support".

    How about a matrix of basic features supported by the principle applications?

    It seems as if DAZ has just crammed everything into a pidgeon hole in the catalog and turned the poor customer loose in the warehouse. "Sure buddy, you know what you want, it's in there somewhere, good luck". :-s

    You could send a support ticket and request it as a feature. I would suggest to either General feedback or maybe Tech Support.

  • DustRiderDustRider Posts: 2,800
    edited December 1969

    Sigh,... I guess my brain is just stuck in the 20th century.

    Yeah, I actually found those pages but the information I expected to find just doesn't jump out at me.

    It's like going to McDonalds or Burger King or Wendy's or especially KFC (Kentucky Fried Chicken) and trying examine the menu above the counter. Ghaaa, ... it's all the same!. 8-O My brain sees a colorful panel of noise. Zillions of pictures of subtly different burgers, buns, cups, fries, pre-selected dinners at maybe discounted prices, and different sizes and colors of text , that are impossible to read without a half hour of sit-down time. Sure it's great for people who eat there every day and get the same thing. But what about the infrequent visitors who eat semi-healthily trying to actually see what's available and estimate their cost in relation to their wallet.

    Getting back to DAZ, what about a summary sheet near the top of the site that says "DAZ is proud to offer these applications that differ in these ways". And feel free to browse our full catalog of data for and about our applications and the world of 3D we support".

    How about a matrix of basic features supported by the principle applications?

    It seems as if DAZ has just crammed everything into a pidgeon hole in the catalog and turned the poor customer loose in the warehouse. "Sure buddy, you know what you want, it's in there somewhere, good luck". :-s


    LOL!!!! Here I thought I was the only one that found the new menus at McDonalds, Burger King, etc. pretty much worthless. Lots of flashy pretty pictures, but half of what they offer doesn't seem to ever show, and it takes forever to see what is actually on the "rotating" menus . That seems to be the new trend in marketing - show them what we think they should get, and make it difficult to find anything else they might like/want.

    There was a rather lengthy discussion about how difficult it is to find Carrara and other software like Bryce and Hexagon in the Carrara forum here:
    http://www.daz3d.com/forums/discussion/50149/

    What amazes me is that Carrara has been consitantly within the top 10 of the "Most Popular" and "Trending Now" lists for well over a month (Bryce has been up there too), and the Infinite Skills tutorials for Carrara were in the top 10 "What's Hot" Banner during the Tutorial Sale - even though DAZ dosen't make it easy for someone to find Carrara in the store (unless they know what they are looking for). I guess I'm just too old now and really don't understand the "New Marketing Strategies" (hide it and they will buy it???). of course I never did understand the "New Math" back in the 70's either, seemed to confuse more people than the "Old Math" ever did.

  • wizwiz Posts: 1,100
    edited December 1969

    chohole said:
    I usually just use search

    Perfect.

    Now, let's see, was it Carara? Cararra? Carrarra? Maybe Caraara...

  • ChoholeChohole Posts: 33,604
    edited December 1969

    wiz said:
    chohole said:
    I usually just use search

    Perfect.

    Now, let's see, was it Carara? Cararra? Carrarra? Maybe Caraara...

    See my later post. Would do far more good than making posts about it in the forum.

  • LeatherGryphonLeatherGryphon Posts: 11,673
    edited December 1969

    wiz said:
    chohole said:
    I usually just use search

    Perfect.

    Now, let's see, was it Carara? Cararra? Carrarra? Maybe Caraara...

    Well, if it finds "Carrera" for $179 I'd buy it in an instant. I'd even fly there to pick it up and drive it home.

    Carrera.jpg
    267 x 189 - 11K
  • LeatherGryphonLeatherGryphon Posts: 11,673
    edited January 2015

    I think my point was that WE know what DAZ is but someone fresh off the street doesn't know squat about DAZ's other major software products. Maybe that's what DAZ wants. If so, they're on the right track.

    You'd think that the marketing department would be able to spot these omissions without noise from the street.

    Or maybe it's just me being obtuse (it's not unheard of). However, if this thread prompts lively discussion then perhaps someone should go tell the marketing department to look out the window at the actions of the rabble lost in the warehouse.

    And just because the answers are in the Forums, doesn't mean they get found or even looked for. How many customers NEVER go to the forums? Everybody who's not reading this, please raise your hand!

    Post edited by LeatherGryphon on
  • cecilia.robinsoncecilia.robinson Posts: 2,208
    edited December 1969

    How many customers NEVER go to the forums? Everybody who's not reading this, please raise your hand!

    If they do not read it, they cannot raise their hands ;).

  • ChoholeChohole Posts: 33,604
    edited January 2015

    I think my point was that WE know what DAZ is but someone fresh off the street doesn't know squat about DAZ's other major software products. Maybe that's what DAZ wants. If so, they're on the right track.

    You'd think that the marketing department would be able to spot these omissions without noise from the street.

    Or maybe it's just me being obtuse (it's not unheard of). However, if this thread prompts lively discussion then perhaps someone should go tell the marketing department to look out the window at the actions of the rabble lost in the warehouse.

    And just because the answers are in the Forums, doesn't mean they get found or even looked for. How many customers NEVER go to the forums? Everybody who's not reading this, please raise your hand!

    BTW this same issue was raised in the Carrara forum some time back: in November.

    Post edited by Chohole on
  • LeatherGryphonLeatherGryphon Posts: 11,673
    edited December 1969

    How many customers NEVER go to the forums? Everybody who's not reading this, please raise your hand!

    If they do not read it, they cannot raise their hands ;).

    DOH! (*head smack*)

  • KhoryKhory Posts: 3,854
    edited December 1969

    (unless they know what they are looking for).

    And there you have it exactly. Who turns up on that splash page looking for a new and very likely free or cheap program vs who already is willing to invest in a more complex and diverse program? New Users. Marketing is aimed at a target groups and those pages are aimed at people who are new to 3d not at Carrara or Bryce or even studio users for that mater. Marketing regularly does promos for Carrara with sales and that is when people who are ready for a new challenge are more likely to look at it.

    I think my point was that WE know what DAZ is but someone fresh off the street doesn’t know squat about DAZ’s other major software products

    Why do they need to know about them before they have ever dipped a toe into the 3d arena? Are they cheaper? Easier to use? A better starter product for someone who understands nothing at all about 3d? Bryce might be a contender for some of those but not all. It would be illogical for DAZ to not focus on the easiest starter program when advertising to new users. Anyone else should be getting news letter etc which use sale prices to entice people to move up to a more complex and diverse program like carrara. But the reality is most people are never going to take that step and many who do are never going to want to put the time into the program to get full value out of it and will fall back to Studio.

    It is and has for many years been pretty clear that the 3d market place at this level (hobby vs. a college degree and a pro job in 3d) grows because DAZ offers a program that is easy to get started with and has minimum initial costs. Marketing focusing on what works is just logical.

  • scathascatha Posts: 756
    edited December 1969

    Not to mention the fantastic idea of having to log in again to even download the new DS... which I can immediately cancel because there's no 64-bit installer anymore. (very smart that *smh*)

    The store is a mess, items disappear from cart because you have to relog to check out, which btw you cannot re-add because it states you already have them in your cart. Bloody annoying and it's costing them customers, who will go to a store that functions properly.

  • KhoryKhory Posts: 3,854
    edited December 1969

    which I can immediately cancel because there’s no 64-bit installer anymore. (very smart that *smh*)

    You might want to recheck that as I have both 32 and 64 bit available.

  • scathascatha Posts: 756
    edited January 2015

    My point being is that you can no longer just add the DS 4 Pro to cart, it takes you to a useless download page that requires you to log in again for the Umpteenth time.

    Once downloaded the 64-bit version is probably in your product library, but I wouldn't need to download the 32-bit version first...
    The specific order of doing things is completely screwed up and it does not even ask you which version you want to download, it just tries to force feed you the 32-bit windoze installer.

    Post edited by scatha on
  • FSMCDesignsFSMCDesigns Posts: 12,782
    edited December 1969

    scatha said:
    Not to mention the fantastic idea of having to log in again to even download the new DS... which I can immediately cancel because there's no 64-bit installer anymore. (very smart that *smh*)

    The store is a mess, items disappear from cart because you have to relog to check out, which btw you cannot re-add because it states you already have them in your cart. Bloody annoying and it's costing them customers, who will go to a store that functions properly.

    I read this and i wonder why/how we have two totally different experiences in the DAZ store, LOL.

    I'll admit to encountering a few glitches at times, but nothing that makes it unbearable, too annoying or makes me want to shop less or not at all (sales with the word "punchable" in them do that for me).

  • Rashad CarterRashad Carter Posts: 1,803
    edited January 2015

    Edit

    Post edited by Rashad Carter on
  • WendyLuvsCatzWendyLuvsCatz Posts: 38,595
    edited December 1969

    depends on the landscape I guess

    0000.png
    1920 x 678 - 2M
  • WendyLuvsCatzWendyLuvsCatz Posts: 38,595
    edited December 1969

    blah that took me far too long to do :lol: redundant already

  • Rashad CarterRashad Carter Posts: 1,803
    edited December 1969

    depends on the landscape I guess

    I decided to edit the post just in case the moderators thought it too directed. I've had posts removed before and figured that people already know what I was saying anyhow, they just don't care.

    I must say I really love the way those Carrara trees look. Carrara really is an excellent tree modeler

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,595
    edited December 1969

    depends on the landscape I guess

    I decided to edit the post just in case the moderators thought it too directed. I've had posts removed before and figured that people already know what I was saying anyhow, they just don't care.

    I must say I really love the way those Carrara trees look. Carrara really is an excellent tree modeler
    Octane did not love them so much, hence the time it took to get the reply up, kept freezing on me!

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,595
    edited January 2015

    I could say not many casual users do landscape Pr0n which is why software for rendering human figures sell rather than pretty Bryce or Carrara scenery, plowing a field, staring down a cataract, a trickling stream of water just do not do it for some :lol: sadly

    and whats more disturbing is now I wanna do some landscape pr0n with sexy bedroom voice over.

    ................the river slowly snaked along her bare hills pertly pressing against the cotton clouds which hung pendulously from the evening sky ....

    Post edited by WendyLuvsCatz on
  • KhoryKhory Posts: 3,854
    edited December 1969

    My point being is that you can no longer just add the DS 4 Pro to cart, it takes you to a useless download page that requires you to log in again for the Umpteenth time.

    Once downloaded the 64-bit version is probably in your product library, but I wouldn’t need to download the 32-bit version first…
    The specific order of doing things is completely screwed up and it does not even ask you which version you want to download, it just tries to force feed you the 32-bit windoze installer.

    I'm confused. Are you saying that it bugs you that you as a new user were not able to add the product to your cart and check out ? Or that you as a previous user could not simply add a product you already own to your cart and download it without logging in? Yes, you do need to be logged into your account to access the products from your library but I can't see how that is considered a unexpected in anyway. Nor do I experience having to log in repeated on the site. I've been continually logged into the site for at least a week. These days about the only time I need to log in again is if I have rebooted my computer. If your manually downloading it via the product library YOU select the version your using and click that download button. If your installing it via DIM then you should be selecting the version as well. I see no situation where I have a limited selection unless I have removed those options myself in the DIM. I'm also pretty sure that you don't have to install the 32 bit version at all if you don't want to. I only have the current version64 bit version on my lap top.

  • Rashad CarterRashad Carter Posts: 1,803
    edited December 1969

    and whats more disturbing is now I wanna do some landscape pr0n with sexy bedroom voice over.

    ................the river slowly snaked along her bare hills pertly pressing against the cotton clouds which hung pendulously from the evening sky ....

    Spot on. Until landscapes become "sexy" we can assume renders favoring human figures as the focus will remain the norm and applications like Bryce and Carrara and Hexagon will become increasingly invisible.

    Please do, make those landscapes sexy. To add to your poem...


    .....beneath those low hanging clouds is a field of tall bush, perched in an almost triangular formation, as if to point to something divine not far off. A gentle wind picks up steam as it continues onward down a hill of flowers and reeds, whispering suggestive somethings to those who's ears happen to be lost in this natural embrace of physics. Blow< I say, to the wind, carry me away with your power, your force, you anger, and your clarity...

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,595
    edited December 1969

    and whats more disturbing is now I wanna do some landscape pr0n with sexy bedroom voice over.

    ................the river slowly snaked along her bare hills pertly pressing against the cotton clouds which hung pendulously from the evening sky ....

    Spot on. Until landscapes become "sexy" we can assume renders favoring human figures as the focus will remain the norm and applications like Bryce and Carrara and Hexagon will become increasingly invisible.

    Please do, make those landscapes sexy. To add to your poem...


    .....beneath those low hanging clouds is a field of tall bush, perched in an almost triangular formation, as if to point to something divine not far off. A gentle wind picks up steam as it continues onward down a hill of flowers and reeds, whispering suggestive somethings to those who's ears happen to be lost in this natural embrace of physics. Blow< I say, to the wind, carry me away with your power, your force, you anger, and your clarity...
    and behold a mighty tor thrusts up below the virgin forest unexpectedly arising spliting the crevase below emiting a waterfall of delightfull foamy spray giving the fertile delta life in abundance wriggling its way along the stream.
    The air is full of screeches of delight as the winged ones spread their plumage.

  • Richard HaseltineRichard Haseltine Posts: 102,770
    edited December 1969

    scatha said:
    My point being is that you can no longer just add the DS 4 Pro to cart, it takes you to a useless download page that requires you to log in again for the Umpteenth time.

    Once downloaded the 64-bit version is probably in your product library, but I wouldn't need to download the 32-bit version first...
    The specific order of doing things is completely screwed up and it does not even ask you which version you want to download, it just tries to force feed you the 32-bit windoze installer.

    The DAZ Install Manager does not have, or need, a 64 bit version. DAZ Studio, has a 64 bit version which can be installed without needing to download the 32 bit version.

  • TaozTaoz Posts: 9,979
    edited December 1969

    :lol:

    How many customers NEVER go to the forums? Everybody who's not reading this, please raise your hand!

    If they do not read it, they cannot raise their hands ;).

    So if you want to be able to drink your coffee, you must read this... :lol:

  • cecilia.robinsoncecilia.robinson Posts: 2,208
    edited December 1969

    Guys... you are sick. And no, you can't sue DAZ for this.

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