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Jusiko for Yamaki Rapture/Enforcer is broken and missing lots of files.

UHFUHF Posts: 512
in Technical Help (nuts n bolts)

Tons of textures and normals are missing. 

The description says there's 29, textures of various kinds, yet, I count 47, and yet tons are still missing.  Just try and load one with 3DL or iRay variants.  Something is always missing.

http://www.daz3d.com/jusiko

 

Am I missing something?  Is there a timeline for a fix?

Comments

  • Richard HaseltineRichard Haseltine Posts: 101,058
    edited April 2016

    Have youn tried redownloading and reinstalling the base products for which this is an expansion?

    Post edited by Richard Haseltine on
  • UHFUHF Posts: 512

    No... But I just did.  And no nothing is there.  Jusiko doesn't work. 

     

    These are all by different artists, and the missing files all reference Moyra's texture directory, and the files have Jusiko in the name. From the log file;

    Could not resolve : "/Runtime/Textures/Moyra/Jusiko/Jusiko1_1_N.jpg"
    Could not resolve : "/Runtime/Textures/Moyra/Jusiko/Jusiko3_1_N.jpg"
    Could not resolve : "/Runtime/Textures/Moyra/Jusiko/Jusiko2_1_N.jpg"

     

    Is there anyway Daz can inform me as to what revision anything is?  If I knew that, I'd probably look for updates, but as it is there's no way to tell.  Renderosity tells you when things are updated, and when you last downloaded, so you can easily tell if you need to fix anything.

  • UHFUHF Posts: 512

    I just checked... Every single duf fails to load without error.

     

    The texture directory contains textures for quit a few variants, but there are no dufs to load those skins..  (I'd suspect the download is missing another file, or Daz accidentally put the wrong file up.)

  • UHFUHF Posts: 512

    This is showing 2 clean full skins for the Jusiko;

    http://www.daz3d.com/jusiko

     

    The texture directory has textures for 4 vehicles, some with different skins, and some dirty, not clean.

  • Richard HaseltineRichard Haseltine Posts: 101,058

    For PC items jen generally adds a note of updates and their reason to the readme page, if you download with DIM and keep the zips, or isntall with DIM, then updates will be flagged in the Ready to Download tab. If you isntall with Connect inside DS 4.9 then updates will appear in the Products tab of Smart Content using the Updates Isntall State Filter button at the bottom of the pane.

    That said, it does look as if the files it is failing to find are the enw textures, not parts of the base. Do you actually have files with those names, and if so where are they?

  • fastbike1fastbike1 Posts: 4,078
    edited April 2016

    Richard, the files don't exist in the download.

     

    I filed a support ticket on this. Here's the response from Tues 4/19/2016. I would expect an update shortly.

    "

    Angela Sandberg, Apr 19, 16:48:

    Hi Larry,

    This is a bug, and I am filing it with our bug tracker. I will let you know when I hear back on this.

    Thanks,
    Angie"

    Post edited by fastbike1 on
  • UHFUHF Posts: 512

    Richard... I use the Product library to manually download at at all times.  This is the interface that needs to tell me what is going on.

     

    Why do I do this this way?  Because frequently there are bugs and glitches in the installs.  Case in point, this complaint.

     

    There is no smart content in my directories.  Don't know what it even is.  No one answered when I pointed out the database is empty for me, and I really have no clue how it would find anything with all the directories rearranged.

  • fixmypcmikefixmypcmike Posts: 19,583
    UHF said:

    Richard... I use the Product library to manually download at at all times.  This is the interface that needs to tell me what is going on.

    Why do I do this this way?  Because frequently there are bugs and glitches in the installs.  Case in point, this complaint.

    You could download with DIM and install manually -- as long as you leave the zips in the DIM downloads folder (you can set it to wherever you like) it can still let you know if there's an update.

  • fastbike1fastbike1 Posts: 4,078

    FWIW, DIM had an update for Jusiko today. The Jusiko textures loaded without any messages. Here's a quick Iray render w/ the default HDRI

    Rapture - Jusiko quick test.png
    750 x 422 - 221K
  • UHFUHF Posts: 512

    Its still missing files for the enforcer;

    Could not resolve : "/Runtime/Textures/Moyra/Jusiko/!Jusikorefl1.jpg"
    Could not resolve : "/Runtime/Textures/Moyra/Jusiko/!Jusikorefl2.jpg"

    Could not resolve : "/Runtime/Textures/Moyra/Jusiko/Jusiko4_1_N.jpg"

     

    Is there a timeline for getting this fixed?

  • MoyraMoyra Posts: 88
    edited April 2016

    Hi!

    So sorry you are having issues, UHF. There was a mad shuffle at the very end of production, and the files you are missing were accidentally removed from the final product.

    I have sent them on to Jen, who will doubtlessly work her special magic and make all well again.

    My oops...deepest apologies!  angry

    Moyra

    Post edited by Moyra on
  • JGreenleesJGreenlees Posts: 2,249

    The updated files should be live now. Sorry for the delay.

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