Please help about DSON importer

marsoudamarsouda Posts: 9
edited January 2013 in New Users

I've bought DSON IMPORTER and installed it in Poser 9 (32 bits) but I'm not a pro in 3D so I've tried to open DSON files and nothing go. I can't open genesis people in poser and no DSON files ; there is an error message :

Traceback (most recent call last):
File "C:\Users\marlene\Documents\DAZ 3D\Studio\My Library\Runtime\libraries\Character\DAZ People\Basic Child.py", line 1, in
import dson.dzdsonimporter
ImportError: No module named dson.dzdsonimporter

Can someone help ?
Thank you very much

Post edited by marsouda on

Comments

  • frank0314frank0314 Posts: 14,063
    edited December 1969

    Where did you install DSON to?

  • marsoudamarsouda Posts: 9
    edited December 1969

    In Poser 9
    c : program files( X86) - Smith Micro - Poser 9
    but I can't find it in the folders

  • nobody1954nobody1954 Posts: 933
    edited December 1969

    Do you have the latest update to Poser 9?

  • Richard HaseltineRichard Haseltine Posts: 100,988
    edited December 1969

    Check that you haven't suddenly acquired a mysterious Poser Pro 2012 folder alongside the Poser 9 folder.

  • FelixFFDSFelixFFDS Posts: 41
    edited December 1969

    Richard - Have you been snooping around in my Poser 9 setup? Was it you that put that Poser 2012 folder?

    (Translation: I've been having the same error message, and have noted a "Poser 2012" folder within. I will check tonight when I get to my Poser 9 machine to sniff it out!)

    THanks!

    F

  • frank0314frank0314 Posts: 14,063
    edited December 1969

    Please submit a bug report at https://bugs.daz3d.com. You will need to sign up for an account. It is a sporadic issue that they need more information on to narrow the cause down. Please be as descriptive as possible in the report.

  • marsoudamarsouda Posts: 9
    edited December 1969

    ok thank you I'm going to report this. I hope it will be good.
    I have a poser 2012 folder it's true in smith micro

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