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1070 started crashing today

marblemarble Posts: 7,500
in Daz Studio Discussion

I've had an Asus 1070 for about 2 months and today it has crashed twice. Both times it was after several attempts to render a scene, tweak the surfaces and render again. However, this is normal activity for me. 

Windows just freezes completely during the initial stages of the render - only pushing the on off switch will get the PC working again. Any idea's what I could check? I've had bad experiences previously (with a 970) with Asus trying to get them to admit there is a problem (this is the last Asus card I will ever buy).

Comments

  • nickalamannickalaman Posts: 196

    how are the temperatures? Could also be power supply starting to fail, happened to me. I was at the top limit of what my power spply could handle, would get random crashes when rendering, at first thought it was my cards. Changed power supply and no more crashes, but it worked almost a year b4 i killed the powesupply.

  • ToborTobor Posts: 2,300

    If it crashes with all scenes, including simple ones, I'd worry. However, I've had instance where the card would get messed up due to some incompatibility/corruption in a texture or geometry (never have figured out which). In the past, it's worked to rebuild the scene from scratch.

    The other post mentioned heat. You can check that with GPU-Z or similar. One of the sensors its reports is the temperature.

  • marblemarble Posts: 7,500

    Odd thing. The fault hardened so it was happening without DAZ Studio being active.I became convinced the card had died so I put in my old GTX970 which I had previously removed for a similar type of problem. That ran for a while then started showing the same behaviour. I phoned the store where I bought the 1070 and said I was briging it in for a warranty claim.

    However, before I set off, I had a thought. Somewhere I had read that this Pascal range had been having issues with DisplayPort connections so I swapped the DP cable for an HDMI connection on the 970. That ran without a problem for 2 hours. I then put back the 1070 and ran a few renders - again no freezing or crashing.

    I'm not saying I have solved it for certain but it certainly looks promising. I have MSI AfterBurner running all the time so I can monitor temps and VRAM, etc. so I know that it was not running hot. I rarely get above 62 deg even on a long render. Fingers crossed the DP was the problem.

  • ToborTobor Posts: 2,300

    Good to know about the DisplayPort thing, for when I can finally get a Pascal card.

  • Silver DolphinSilver Dolphin Posts: 1,617

    I use the DVI port and HDMI ports myself. I hate display port. my monitors dont use display port.

  • marblemarble Posts: 7,500

    I've been using the PC again today with no issues so it is looking more likely that the DP was the problem. Maybe a bad cable but I also remembered something DP clashing with USB if the monitor has USB ports connected via the PC. As mine does.

  • LinwellyLinwelly Posts: 5,977

    try to see if there is an update for the card available, I had that happening at some times as well  with the 1060.

  • marblemarble Posts: 7,500

    I did load the latest NVidia drivers but that was after a day of using it after swapping to HDMI.

  • LinwellyLinwelly Posts: 5,977

    I was never sure if it was about the update, because yes I had it happen after the update for some times, then it didn't happen anymore. which windows are you using?

    One thing about Iray and Nvidia you need to remember it to close older test renders as they keep using the GC even if they are just hanging around and then you get the memory overflow so the render switches to CPu (looks like a dying windows for some moments as well but recovers, it happens that the render starts anew then in a new window. with large scenes it even makes sense to completely start DS new with the finished scene and then hit the render button.

  • marblemarble Posts: 7,500
    Linwelly said:

    I was never sure if it was about the update, because yes I had it happen after the update for some times, then it didn't happen anymore. which windows are you using?

    One thing about Iray and Nvidia you need to remember it to close older test renders as they keep using the GC even if they are just hanging around and then you get the memory overflow so the render switches to CPu (looks like a dying windows for some moments as well but recovers, it happens that the render starts anew then in a new window. with large scenes it even makes sense to completely start DS new with the finished scene and then hit the render button.

    Agreed. I've had all those experiences you describe with multiple test renders. I do restart DAZ Studio quite often because I'm never confident about memory overflow/leaks etc. The particular problem I described above, however, was a complete screen freeze - no mouse movement or keyboard interaction. I'm using Windows 10 64 bit and I hope I'm not tempting fate by saying it has been fine since I swapped from DisplayPort to HDMI.

  • LinwellyLinwelly Posts: 5,977

    Hm, I have win7 still and it happened to me without any changed of ports, so confusion stays...  I still don't know what actually causes it.

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