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DAZ Productions, Inc.
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West Jordan, UT 84084
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Thanks for the info, Kerya! Don't know why I haven't figured it out yet! Change is the constant! :)
Add me to the list I am PC through the 26th and can't get any of the PC prices nor go in the Members Only Forum . And to add insult to injury I will for the 3rd blasted month in a row have to pay the 29.95 price instead of the 7.95. and wait to have it refunded back . Can't decide what has me madder right now honestly. Yes support ticket filed and I will probably get the same response your ticket is deemed solve by paying the 29.95 again which is what is what I am complaining about. I should not have to keep doing this.
DAZ please stop stealing my money!
I ordered A months Platinum Club membership on 10/26/12 so that I could get Carrara Pro at a reduced price ,
I then cancelled the Platinum Club membership !
BUT on 11/30/13 I was charged a 3 months subscription without my consent , Rather than make a fuse about it I just Cancelled the subscription AGAIN But this time I also removed my credit card for my accounts payment methods so it would not happen again .
BUT you have done it again even though I removed my credit card !
On the 2/28/14 I have been charged AGAIN for a 3 month subscription which I Have Cancelled twice and even removed the credit card !
In My Account for payment method is shows NO credit card or any payment method ,
so How can you use my credit card after I removed it?
What do you have to do to cancel a membership ? Cancelling and even removing a credit card info is not stopping it !
It's NOT DAZ, but rather the CC company you need to go through to cancel. Somehow, you're set up on a recurring payment and the only way to cancel those is through the CC.
It's NOT DAZ, but rather the CC company you need to go through to cancel. Somehow, you're set up on a recurring payment and the only way to cancel those is through the CC.
Sorry I don't think so , Its DAZ's responsibility , their membership IS a recurring one as stated on the store page
ie: " NOTE: Your Membership will then be renewed automatically once the Membership has expired, at the renewal fee of $24 per Quarter. If you do not wish to renew you will need to cancel your Membership beforehand. "
I cancelled my subscription and removed my credit card But they are still charging me .
When I cancelled they should have stopped the membership and the fees BUT they have not .
I contacted my credit card company and they stated I have NO recurring payments on their system and that I must contact the Company which is charging the fees 1st ie : DAZ and if its still a problem after that then they can take further steps ect
So you see It is a DAZ problem
In that case you should contact support - at once ...
The forumites can't help you, sorry!
senyac Please READ your PM's Thank you.
I'm not sure why but i keep getting emails for PC club i have not been a member for almost a year
I have hit unsubscribe, more than a few times but i still keep getting them.
I also get the PC prices on the web site but i am not able to buy them at the pc price.
it does not upset me or anything , But I thought you all would like to know that I am still getting this PC member emails or are these the standard Daz emails?
Also why can I still see the PC price on the site if I'm not a member anymore?
Thank you for your time reading my email.
Ivy
You should probably open a Sales support ticket.
Thanks Richard I did report it I think this is my second of third time though and I am still getting them.