DAZ Connect Products not showing after reset

Stretch65

Hi,

I'm in a bit of trouble.  I've just reset my database and for some reason, my DAZ Connect products are not showing as installed.  They're all listed in the Smart Content Pane except the system thinks they haven't been downloaded and installed.  Note that I've already imported my user data and meta data for all non-connect products and they are showing as installed.  At the moment, when I double-click on a connect-type product, the system is re-downloading the entire product - and yet it's already there in my connect runtime.  I've attached a couple of screen shots - I don't know if they can help.   I'd really like some advice 'cos I don't know what to do.

fixmypcmike

When you reset the database, you remove the local record that a product has been installed. If the files remain on disk in the expected location (as defined by Content Directory Manager) "installing" the product again compares the checksums of the local files and the checksums provided by the server. For any files that match, the file will not be downloaded, rather the appropriate metadata will be inserted into the database. For any files that do not match, new files will be downloaded. Because there is a (time) cost associated with producing checksums for each and every file in a product, it can sometimes be slower to perform this operation than it is to purge the cloud folder and redownload (depending on your connection speed).