Can't get DIM to download/install to my Win64 system (edit: not available it seems)
launok
Posts: 793
I am really confused. If I go to DIM download page under my products, pressing the green button - download and install nothing happens. I have then downloaded the manual version but notice it's for Win32 systems only. Is this maybe the reason why I can't get to download DIM via green button? Where can I find the Win64 version of DIM, if it's available?
I have never used DIM before but since I have messed up to download and install G8 manually I have decided to try DIM instead.
Thank you for your help.
EDIT: Have read now under DIM's new release page someone commented DIM is not working under Win64 systems currently.
Laura
Post edited by launok on
Comments
It works fine on my Win64 system.
@Fishtales, thank you for letting me know. I guess I will have to download the manual version since nothing happens when clicking on the direct download/install button in my products page.
There isn't a 64 bit version of DIM, it doesn't need to be 64 bit
32 bit programs will install to a 64 bit OS.
Does your Windows userid have admin privileges or not? I use a non-admin userid most of the time (to limit the damage the internet might bring to me by making auto-installs harder) and I've found I need to be on an admin userid to install DIM successfully - this is on a PC with Windows 7 (64-bit OS). So when a new DIM version comes out I always download manually from Product Library, log off, sign on as the Admin userid, install it, log off and go back to my normal userid. Works for me.
I was having trouble downloading it last night on my PC, so I downloaded it on my smartphone and copied the installer over to the PC and got it installed that way.