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Cannot open clean install of 4.9.4.122 64-bit on MacOS Sierra 10.12.6

HALO creativeHALO creative Posts: 96
edited August 2017 in Daz Studio Discussion

DAZ Studio will simply not open on my Late 2013 iMac i7 3.5 GHz running MacOS Sierra 10.12.6 with 32GB RAM/NVIDIA GTX 780M 4GB

Studio crashes during startup giving the following error at the top of the error log:

Application Specific Information:
abort() called
*** error for object 0x60000012e920: Invalid pointer dequeued from free list

A couple of different "Thread 0 Crashed::" messages as well

 

Any ideas?

Thanks

Post edited by HALO creative on

Comments

  • TotteTotte Posts: 14,064

    Installed with DIM or BitRock installer?
    Can you show some more of the crashlog (specially the crashing thread stack dump) to be able to see where it crashes.

     

  • HALO creativeHALO creative Posts: 96

    Hi Totte,

    Installed with DIM.
    The splash screen seems to load everything then disappears, then the attached crash log

    txt
    txt
    DAZStudio_crash_macos.txt
    83K
  • TotteTotte Posts: 14,064

    OK, got some hints, what does you ds-log file say about it?

     

  • HALO creativeHALO creative Posts: 96
    Totte said:

    OK, got some hints, what does you ds-log file say about it?

     

    I've done a search of my entire HD and there is no file named ds-log, nor is there even a "log" file within the DAZ folders

    ???

  • TotteTotte Posts: 14,064

    It's located in ~/Library/Application Support/DAZ 3D/Studio4/ and is called "log.txt". Normally you can get if from the Daz Studio help Menu.

    ~ is your home directory btw

     

     

  • HALO creativeHALO creative Posts: 96

    Found it, thanks.

    I cleared it and re-ran DS from scratch.

    Seems to be some errors in there mainly with Iray drivers/files

    txt
    txt
    log.txt
    24K
  • TotteTotte Posts: 14,064

    Two things it says:
    "iray can only run in CPU mode. Please update your NVIDIA driver (www.nvidia.com)" - Which means update your nVidia driver with the latest webdriver
    "Your NVIDIA driver API 'libcuda.dylib' cannot be found. All GPUs will be disabled." - Which means install CUDA to get Iray running using the videocard

    And the crash seems to be while allocating a mutex for the mutex pool (control signals for multi thread control)

    OK, I'll try to run this build on my machine without any nVidia cards (I don't have a machine with nVidia cards but the wrong driver so I cannot test that combination)
    No problem there, hmm. 

     

  • HALO creativeHALO creative Posts: 96

    Just checked the NVIDIA site and they only seem to have drivers available up until GTX 680M (i have the GTX 780M) - so looks like I have no chance at Iray on this machine :(

    Still, DS shouldn't crash and stop me from at least using 3Delight, should it??

     

  • TotteTotte Posts: 14,064

    The GTX-680 Driver webdriver works with 780 and 750 (I have both), or had, 780 burned a few months ago, just 2 weeks after warranty was over.

    Latest Webdriver for OS X 10.12.6: Quadro & GeForce macOS Driver Release 378.05.05.25f01

  • maukzonemaukzone Posts: 9

    Update nvidia card drives and cuda

  • Ron KnightsRon Knights Posts: 1,805
    edited September 2017

    My understanding is that you can't update nVidia drivers on a Mac. Apple tightly controls and delivers drivers themselves. Apple hasn't liked nVidia for years. That's why one day I'll get a PC just to run DAZ Studio. I have an nVidia card. DAZ Studio runs, but I can't run iRay. I just go through my new content and be sure items use the 3Delight materials instead.

    Post edited by Ron Knights on
  • TotteTotte Posts: 14,064
    edited September 2017
    Ron Knights said:

    My understanding is that you can't update nVidia drivers on a Mac. Apple tightly controls and delivers drivers themselves. Apple hasn't liked nVidia for years. That's why one day I'll get a PC just to run DAZ Studio. I have an nVidia card. DAZ Studio runs, but I can't run iRay. I just go through my new content and be sure items use the 3Delight materials instead.

    Wrong, nVidia do provide WebDrivers for their cards for OS X both for their ProCards(Quadro) and  ComsumerCards (GForce)

    Only issue is if the main boot card doesn't support EFIBoot but only BIOS, there will be no boot screen until the driver is loaded

     

    Post edited by Totte on
  • HALO creativeHALO creative Posts: 96

    Using the NVIDIA webdrivers worked! Thanks for your help.
    Don't know if it's a bug or "expected use" that I couldn't even open DS using the native MacOS drivers.

    I use a PC as well and if I'm using basic mode/remote desktop, I'm at least able to open DS and get a "warning" from DS about my OpenGL drivers and hardware acceleration/render options.

  • TotteTotte Posts: 14,064

    The issue is Iray which is out of control for DS dev tean, but I think the behavior is wrong.

  • TotteTotte Posts: 14,064
    edited September 2017

    This is not a bug in the betas, but something I helped a user in the forum with.

    If you haven't installed nVidia WebDriver but installs and runs the latest DS release on a Mint Mac OS X 12.6, DS crashes in Iray due to too old videodrivers.

    Thrad: https://www.daz3d.com/forums/discussion/comment/2793431

    Post edited by Totte on
  • Ron KnightsRon Knights Posts: 1,805
    edited September 2017

    Wow, a few years ago I went hunting for nVidia drivers for the Mac I had at the time. Never found them. I gave up. But that was a 2007 24" iMac with a puny graphics card.

    Post edited by Ron Knights on
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