where the hell is
cosmo71
Posts: 3,609
Just bought stuff and now? where is "my downloadable products"???????
can someone from DAZ tell me why they make things more and more complicated????
WHERE CAN I DOWNLOAD THE STUFF I HAVE BOUGHT?????????????????
this company pisses me off slowly sorry
Post edited by cosmo71 on
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WHERE CAN I DOWNLOAD PRODUCTS I HAVE BOUGHT??????????????
Err... My Account... Product Library.... They are in order of purchase date but you can also search.... There is a sticky for it since this is part of the the give people zips instead of installers. You can also use the DAZDim to install which will keep track of any product updates and help you manage your files. You will find DIM or DAZ Install Manager under the Products tab (Home Shop Explore Products Community Help)... as I said, read the sticky in either Commons or New Users.
ah thanks, have found it :) well, it is a time ago I have bought something here but it seems that daz changes things as people change their underwear, every day
Either through the new DAZ Install Manager, or go to My Account - Product Library. And no shouting, please... >:-(
Go to "My Account". Across the top of the page you will see: "Account DashBoard", "Account Information", "Product Library", ...
Click on "Product Library".
You can change it to sort by purchase date. Click "Purchase Data" button till most recent are at the beginning of the list.
If you are using DAZ Studio or Poser, the other alternative is to install the new DAZ Install manager and let it download all your new content.
See: http://www.daz3d.com/install-manager-info
Despite the sticky this sort of thread still seems as common as ever.
Duplicate threads merged.
AS HoF said, there is a sticky thread at the top of this forum http://www.daz3d.com/forums/discussion/20730/ and also another official thread here http://www.daz3d.com/forums/discussion/21087/
Not to be a jerk about it (I reserve that for other stuff)... Granted, there is a sticky... there are also eight other stickies, including one for March Madness (it's almost May).
Experience shows that folks tend to ignore too many stickies... especially when they have varying levels of importance.
Personally if I was in charge of such decisions, I would have made that an "announcement" or better yet a totally separate newsletter notice or Email (like- "Important Notice about your Download Links!").
For the life of me I can't imagine why DAZ is still are surprised when people are POed or annoyed when important issues are "sort of-almost-drawn attention to"... what good is an important notice if people are not directly aware of it? But... For all I know there may be some legitimate reason that this is never done, like maybe the terminal from which such notices are sent from is guarded by rabid monkeys or it's on a really narrow ledge outside the office window... you never know, it happens so often there must be some painful or danger filled reason for it.
I realize someone at DAZ may run the risk of falling off a ledge, but just think of how many annoyed people would have been unannoyed people if they had received notices about many of the problems as soon as management was aware of it or when they made a change that "might not work as smoothly as it seemed on paper"... I'd feel like someone cared about keeping my business.
I personally would feel a lot better if I saw a warning sign on the bathroom door, as opposed to a sticky next to the hand dryer that warned me- "Toilet loose- may fall into basement".... it's just in general, things work better that way... preventing misunderstandings is far-far-far more beneficial than than repairing them (vaguely) after the fact.
I really think fewer people would care about a newsletter informing them "June is Chipmunk Month at DAZ!" as opposed to a "Where to find your friggin' Downloads" email.
This also carries the added benefit of people going "Cool... thanks DAZ!... Let me check that out..." and then if there is a problem (which rarely ever happens here, but still) any conflicts, bugs or broken features are brought up right away as opposed to six weeks later when everyone has moved on...
Thats all crazy talk, after all I'm one of those stupid people that believes that stop signs should face the driver and be located at the corner where they are intended to actually "stop" traffic, as opposed to pointing skyward in an adjacent lot.
Just so you know... I'm not being a wise-ass (I'm actually a dumb-ass), it's just that I have issues with signs, notices,warning and instructions being easy to see, read and find.
I've seen far too many accidents and misunderstanding caused by this sort stuff.
There actually have been several announcements and emails about DIM and the new download system as well as it being the banner where "crazy deals" is currently. There also was a well publicized Beta...
There's a big difference between announcing a new download manager and the question at hand. Agree fully with lordvicore that there are too many unannounced changes, and implementing a new procedure on downloading was nothing trivial.
"Was"...? It's still in Beta. Come to think of it, have there been any RC updates? Lists of bug fixes? Notices of it-would-be-nice-if features? Anything?
OMG!! You blew it, McGyver!! Now everybody will know that June is the Chipmunk month at DAZ' and how about DAZ' "Big Surprise!" on June 1'rst...? :bug:
..seconded. I was totally taken by surprise when I went to download a component I missed for a large set, to find there was no more "My Downlaodable Products" page.
I'm not quite sure where that banner is where "crazy deals" is currently... I clicked on "crazy deals" and if you look at the image I attached, that is all that shows up there... aside from that, If I got an Email about DIM, I probably ignored it because I have no intention to use it.
I wonder how many poser users deleted that DIM notice.
My point is that you make it a completely separate email- clearly titled.
So no confusion. If you attach it to something else- some people may not read it if the bulk of the content does not apply to them... if its attached to a newsletter titled "30% off sale on Sexy Lingerie for the DAZ Pig"... I might just think that is what the email is about. So might most people who are not interested in that sort of thing.
I argued this point a few times... Some people find the info, some don't... whatever, it's not how I'd do it and its not my business.
OMG!! You blew it, McGyver!! Now everybody will know that June is the Chipmunk month at DAZ' and how about DAZ' "Big Surprise!" on June 1'rst...? :bug:
And I gave away the upcoming 30% off sale on Sexy Lingerie for the DAZ Pig... I suck.
Actually, there was an email explaining where you download from, the graphic was specifically from the DIM email which was labeled as a DIM email, you don't need DIM to download your stuff as explained redundantly in various stickies, various emails, and the site help. DIM is not perfect but it does do the job and gives people the zips that they requested. When you buy your product, a screen should appear showing the transaction number and with a link to download it as well as a reference to DIM if you want to use it. Likewise, you should receive via email a receipt which redundantly has a link to use DIM or download from the Product Library.
I'm not quite sure where that banner is where "crazy deals" is currently... I clicked on "crazy deals" and if you look at the image I attached, that is all that shows up there... aside from that, If I got an Email about DIM, I probably ignored it because I have no intention to use it.
I wonder how many poser users deleted that DIM notice.
My point is that you make it a completely separate email- clearly titled.
So no confusion. If you attach it to something else- some people may not read it if the bulk of the content does not apply to them... if its attached to a newsletter titled "30% off sale on Sexy Lingerie for the DAZ Pig"... I might just think that is what the email is about. So might most people who are not interested in that sort of thing.
I argued this point a few times... Some people find the info, some don't... whatever, it's not how I'd do it and its not my business.
...I say it, said "meh" as and this would do little at the time for helping me install all my content on the new system from my archives since it required one to use it for downloading the content first. Well, with my slow and oft intermittent connection, that was not going to happen as downloading even a 5 - 10 MB installer can take upwards of 20 - 25 minutes (provided it didn't crash or was corrupted by a connection reset or timeout error). Even at the local hotpot, to DL everything so I could load the DIM database for installing, it would take several days (along with a sizable coffee tab and barista tips).
Besides, If I needed to reset a download or two that I may have missed, I could do it with Taozen's History Manager.
...that was until the Product Library replaced the "My Downloable Products" listing (with no advance warning). It basically rendered the History Manager, which I used to update my Excel product list database Obsolete (I also used the HM generated spreadsheet for the RRRR challenge and random "Out of the Box" scenes when I needed a bit of inspiration). I attempted to recreate the spreadsheet using the DIM however there is no filter for just loading the individual product names instead of all the associated installers. Oh I can weed out Poser installers (most of them) but it still pulls in all DS texture and Legacy installers, creating duplicate entries that I have to edit out by hand (a very tedious process).
So my grade for this is a D, based the DIM's lack of better filters and its inability to use archive folders, and Daz's lack of any advance announcement about such a major change to the way one's Download History was handled.
"Was"...? It's still in Beta. Come to think of it, have there been any RC updates? Lists of bug fixes? Notices of it-would-be-nice-if features? Anything?
The ChangeLog gives an idea of what they're working on. Here are some highlights:
Fixes:
Fixed an issue that caused login to fail when the username/password contained special characters
Security:
Use encoded account title for settings file naming
Encrypt account email address in settings files
Moved user account information into application data; now unique to the machine user
Implemented password saving/protection
Filters:
Implemented a Filter Menu Button and Filter Menu/Action system. - allows the user to save the contents of the Filter Field
Implemented date filter variables; %#_days%, %#_weeks%, %#_months% and %#_years%; case insensitive
Added Order ID (“order::”) support to the filter field
Non Poser/DS content:
Added several new tags; i.e. Bryce, Carrara 8.5/8/7.2/7/<7, Lightwave, Photoshop, Vue, General, Software, Plugin, Win/Mac 32/64<br /> Added support for a single file being dropped to multiple versions of an application
Added Hexagon tag to Download Filters
Added support for installing software applications
Added support for (un)installing shortcuts to the desktop and/or start menu
The ChangeLog gives an idea of what they're working on.
And where's the changelog? I just looked at the DIM feature page, and there's no noticeable mention of such a thing. And I'm fairly sure I would have noticed an official DAZ forum thread on the subject.
All very interesting, but none of the DIM features are anything that would make me feel I need to use it. Don't get me wrong, apart from the hideous gaping security hole that seems to have been patched now, I don't have anything actually against the DIM — it's perfect for people just starting out, or don't (yet!) have a huge content library, who don't have our years of experience with the eccentricities of a Poser runtime. It just doesn't fit the way I've downloaded, stored and categorised my installers, and rearranged my installed content so I can find it more easily, for the last 10+ years. Using the DIM, even just as a downloader, would mean extra work to make it fit my system and still be capable of tracking content updates.
That last, FWIW, is pretty much the only plus against all the minuses of my using the DIM; if DAZ doesn't change their re-re-re-changed new zip naming system, I'll lose the ability to spot and track fixes and updates.
Needing a bit of advice: I've just decided to put in a feature request (about the file names) in the bug tracker, but none of the categories seem to fit. Where's the best place to put it?
And I gave away the upcoming 30% off sale on Sexy Lingerie for the DAZ Pig... I suck.
You're bad, McGyver!! :lol:
I'm kinda hoping some of these ideas floats into the DAZ' offices and comes in a newsletter to show you that they have read your complaints.
http://docs.daz3d.com/doku.php/public/software/install_manager/change_log
You can get to it by clicking on Help in DIM.
Use the bugtracker project "DAZ3D Install Manager" and severity "Feature".
OK, thanks. Bug report filed (fingers crossed). #50271 in case anyone wants to add their $0.02.