HU Store charging orders you're not receiving again

Spit

It's happening again.

I put an order in for two items. On the last step there was an error that just said to try again. The items are still in the cart. No order was generated for my account (not pending, not nothing). Checked the bank and the amount is in Pending from DAZ.

This is the same thing that happened just a few weeks ago and I thought they said the problem was old code that was sometimes called and messed things up and that it had been fixed.

Apparently not.

Be very very careful. If you try your order again it will charge again and you still may not get it.

Richard Haseltine

The site was very odd earlier today, I suspect your issue is related to that.

Spit

Could be but then the site was wonky a few weeks ago when this happened then too. I'll try again, see what happens, check for double-billing and open a support ticket.

Update: Tried again and order completed normally. Now both completed and non-order are listed in Pending in my bank account. Won't know for a couple of days if this is a problem but opened a ticket. Probably just one passing cloud and I got caught in the brief downpour. It will all be worked out.