Help with shaping

I have installed Supernatural Brows and Shimuzu's Elite Head Morphs. I can find the presets in smart content and I click to load either of these two products. Nothing changes in my preview or render. I am new to DAZ3d and would really appreciate any help. I use the latest versions of DAZ and Install manager. I use Windows 10 64bit OS.
I can get the colors on the supernatural brows to work, but I have yet to get any shapes to work that I have purchased. I have looked for help learning how to apply shapes, but nothing seems to be what I am experiencing. I don't have morphs for the head, or anything like that. I have no errors in my log file either.
Thanks in advance!
Comments
I have similiar problems and would also like to do a clean uninsall and reinstall. Just removing the application and reinstalling everything via the DAZ Install manager doesnt change anything. I did find a nice youtube clip to help with content.
My problem is that everything I install from this point forward, never shows up in the content library tab. It will show up in smart content when I search it. But I have still not been able to apply any new "shaping presets"
I've brought your two posts together since it seems likely that they are aspects of the same issue.
The Shimzu morphs should add parameters to the figure, probably under Actor>Head in the Parameters pane - a quick way to search though would be to click All at the top-left of the pane's Editor tab, then type one of the morph names into the text box on the right, if that shows somethign try using the slider to see if it has an effect.
For the Supernatural Brows, if you can load them they must be installed correctly - when applying the shaping presets (or using the manual sliders) make sure that yu have the brow selected, not the base figure.