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Install Failed!

danielbestdanielbest Posts: 11
in Technical Help (nuts n bolts)

A bunch of Genesis Start Essentials package updates appeared in DIM, I've downloaded them successfully but I noticed they weren't installing. When I hit the install button they start installing, get to a certain point then the install bar displays the message 'Install Fails!'. I've not had anything like this happen before, any idea what might be causing it?

Comments

  • n.drju_6d88cb4c15n.drju_6d88cb4c15 Posts: 33

    Check if, by some chance, you don't have them already. See what products the package includes and compare it to the contents of your library.

    Is it possible that you installed DS and changed the library directories before you downloaded GSE? Not 100% sure about it, but maybe DAZ tries to install the package to the first predefined directory and, ultimately, fails to do so bacause it's no longer there.

    If not, try to use manual download and installation files. Never had any issues with those.

  • danielbestdanielbest Posts: 11
    edited March 2018

    I do have the packages already, its the Genesis 1-8 starter essentials and Secret Garden Shaded Haven. But they do say there is a metadata update from a couple of days ago.

    Nope, same folder it's always been in.  

    Post edited by danielbest on
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