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Uninstall / Reinstall

gwilson_0c357fe1gwilson_0c357fe1 Posts: 8
in Technical Help (nuts n bolts)

I have uninstalled daz and am attempting to reinstall.

It starts the process and then just hangs up and will not continue.

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,813

    Assuming you mean Daz Studio, as people usually do when they say Daz, are you using the stand-alone installer or Install Manager? Mac or Windows, and which version? What security software are you running?

  • gwilson_0c357fe1gwilson_0c357fe1 Posts: 8

    Redownloaded the product, using that install. window 10 it install fine the first time. i just screwed the files up loading content in the wrong place. 

     

  • Richard HaseltineRichard Haseltine Posts: 102,813

    Well, reinstalling won't affect settings anyway.

    Try restarting Windows, in case something has become "stuck".

  • gwilson_0c357fe1gwilson_0c357fe1 Posts: 8

    I did that already

  • Richard HaseltineRichard Haseltine Posts: 102,813

    Open Install manager, click the gear icon to open preferences, and then click the log button to open the log file - if you scroll down to the end, then work your way back up to the start of the current session you should see any references to errors installing DS just above that.

  • gwilson_0c357fe1gwilson_0c357fe1 Posts: 8

    Thanks got it

  • Richard HaseltineRichard Haseltine Posts: 102,813

    Got the log or got DS installed?

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