A Question for DS Connect Gurus

Greybro

DS is king Lots of Time for Purchases To show Up in Connect

So....yesterday I kicked the Bootie of my Stonemason wishlist and got some things that were just too good to pass up with the sweet sale. Still a full 12 hours later, none of them have shown up in Daz Connect. Now I gather that this is just a thing that I have to deal with given how no one ever seems to say anything apart from, "open a ticket." I feel like it's a bit pointless to go to that trouble because invariably once I do and the ticket gets it's customary 5 day turn around window, that issue always seems to have sorted itself out. I'm guessing this has something to do with the load sharing servers maybe and which ever server my install of DS connects with on load hasn't yet seen my purchases.

Apart from manually downloading these new purchases, is there any way to force Ds to sort of Refresh with all or at least other servers and see my purchaes faster?

Richard Haseltine

Have you disconnected and reconnected (or restarted DS) since the purchase?

Greybro

Indeed. Many times.

Richard Haseltine

You may need to open a support ticket.

Greybro

See above. It always sirts itself in a couple of days.