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Install manager wont work

samsandwitchsamsandwitch Posts: 0
edited December 1969 in New Users

My Install Manager wont work.
I go to my "Product library" and click DAZ Studio 4.6 Pro then click install manager.
After that I click the installer, but when I the setup does not show. Instead a grey screen appears.
I'm running this on a windows 64-bit.

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Comments

  • fixmypcmikefixmypcmike Posts: 19,583
    edited December 1969

    What version of Windows? Try right-clicking and choose "Run As Administrator"

  • samsandwitchsamsandwitch Posts: 0
    edited July 2013

    I'm running this on windows 7, and I have tried to run it as administrator but the same thing happens. i have also tried to re-download it many times and restarting my computer but still does not work.

    Post edited by samsandwitch on
  • JaderailJaderail Posts: 0
    edited July 2013

    Edited: For post above.

    Post edited by Jaderail on
  • TotteTotte Posts: 13,981
    edited December 1969

    Any firewalls not permitting DIM to access the DAZ servers, and does DIM have access rights to the directory in which it will store the downloads?

  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited December 1969

    samsandwitch said:
    My Install Manager wont work.
    I go to my "Product library" and click DAZ Studio 4.6 Pro then click install manager.
    After that I click the installer, but when I the setup does not show. Instead a grey screen appears.
    I'm running this on a windows 64-bit.

    Can you run the DIM from your PC? The Product Library opens an new instance of DIM, and it may not work that way for everyone. The best thing to do, would be to run DIM yourself on your PC, then use it to download and install the files you want. There is no need to go to the Product Library page at all.

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