[Solved] Does anyone knows why this is happening?

Ralf1958Ralf1958 Posts: 688

Hello! I actually don't know when this started to happen.

There are a few items in my library that are actually causing the same issue when double clicked.

If I drag and drop them, they open normally.

Just installed the new version 4.11 of DAZ but the probem is still there. Same problem with 4.9 and 4.10.

Does anyone knows why this happens?

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Post edited by Ralf1958 on

Comments

  • evilded777evilded777 Posts: 2,466

    My guess is that you do not have your content directories setup and these items are installed somewhere that is not listed.

  • Richard HaseltineRichard Haseltine Posts: 102,805
    Ralf1958 said:

    Hello! I actually don't know when this started to happen.

    There are a few items in my library that are actually causing the same issue when double clicked.

    If I drag and drop them, they open normally.

    Just installed the new version 4.11 of DAZ but the probem is still there. Same problem with 4.9 and 4.10.

    Does anyone knows why this happens?

    If you right-click on the Product (in Smart Content>Products tab or Content Library>Products list) does the context menu give Install or Uninstall?

  • Ralf1958Ralf1958 Posts: 688

    Yes, it gives me the option to uninstall Genesis 2 Essentials.

  • Ralf1958Ralf1958 Posts: 688

    By the way, also Genesis 2 male doesn't load.

  • Ralf1958Ralf1958 Posts: 688

    My guess is that you do not have your content directories setup and these items are installed somewhere that is not listed.

    My content directories are set up right. It was working before. Then suddenly this happened. I am clouless. Not that it affects my workflow because I can still load the items by drag and drop but it bothers me a bit not to know why this is happened. :-)

  • Ralf1958Ralf1958 Posts: 688

    Ok! Problem solved! I uninstalled and reinstalled, not it's working again! Thanks Richard! :-)

  • Richard HaseltineRichard Haseltine Posts: 102,805

    If it says Uninstall that means it was installed via Connect at some point, if those files were then either removed or their directory unmapped then DS would still try to load those versions rather than a DIM/manual install.

  • Ralf1958Ralf1958 Posts: 688

    Ok, so which way is better? Probably still the "old" DIM/manual install, I never had problems with that :-)

  • Richard HaseltineRichard Haseltine Posts: 102,805
    Ralf1958 said:

    Ok, so which way is better? Probably still the "old" DIM/manual install, I never had problems with that :-)

    Better for what? Connect is good for those on limited bandwidth as updates need to get only the updated files. It also separates the products, reducing confusion from shared assets that are in more than one product (at the ecost of a little more disc usage).

  • Ralf1958Ralf1958 Posts: 688

    Got it! Thanks Richard! :-)

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