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Failed to save file. See the log for more details.

jeffglobalmedicjeffglobalmedic Posts: 23
edited October 2018 in New Users

As stated above, for some reason I can't save the scene.  This doesn't always happen, but it does most of the time.  I've just downloaded the software again after a long while away yesterday.

I can't FIND the log to read the details... I'm that new again.  I've checked that my antivirus/firewall gave it permission to be a trusted program, and I verified the freakin Microsoft Virus and Threat protection is NOT running.  

Idk what to do next...

[update] If I exit my antivirus/firewall completely, it seems to save the files now...very strange.

Post edited by jeffglobalmedic on

Comments

  • barbultbarbult Posts: 24,243

    You can find the log file in the menu Help/Troubleshooting/View Log File...

  • jeffglobalmedicjeffglobalmedic Posts: 23
    edited October 2018
    barbult said:

    You can find the log file in the menu Help/Troubleshooting/View Log File...

    tyvm, I'm hoping I've fixed the issue, though now I can't have it connected to the internet until I find the reason why it won't save with my antivirus/firewall...

    I'm interested to view wth it's saying in the log file...

    [Update]  Tried it again today with my antivirus/firewall off, no problems.  The workstation I use will now be airgapped.  Got my workflow to CD4 to work...mostly now too:

     

    C4D_screen[1].jpg
    1440 x 900 - 789K
    Post edited by jeffglobalmedic on
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