Is there a fix for Windows 10 Freezing while using Daz?

nelm2010

[Is there a fix for Windows 10 Freezing while using Daz?] Any advice or information would be super helpful...This is a new ASUS Rog Stryx laptop, with a GTX Nvidia 1070, an I7 8750 2.20, 16 gigs of RAM, and a terabyte combined hard-drive. It's running Windows 10 Home. I stopped using Windows back in Windows 7, so I have no idea if this is normal or not, but the whole thing sometimes locks up, and the only solution is to shut down. I can't even access the task manager. Sometimes I'm rendering, sometimes I'm not. Sometimes I'll have Chrome open, but usually not, and I rarely run anything else on this thing, particularly when using Daz. Some days, in scenes that aren't particularly complex, it'll do it four or five times. There's no consistency, like when using one particular character or set. I've shut down as many background processes as I can figure out how to (like Cortana) in hopes of stopping this but nothing I can figure out on my own seems to help.

My fiance thinks we ought to send the computer back, but if it's a Windows 10 thing, and it's going to do it no matter what, then I don't want to go though re-installing everything, etc. Would more RAM help? 

Nicole

Richard Haseltine

Whhich preview mode are you using for the Viewport?

nelm2010

Main viewport is in texture mode, auxiliary viewport is sometimes in Iray, although I often make that interactive in the draw settings.

kaotkbliss

I use windows 10 on a rather outdated machine (AMD 3-core CPU, 16Gb ram) and I never have system freeze while using Daz and have 7+ tabs open in Edge. I would say it's something on your machine causing it. Perhaps antivirus that's trying to scan every file or bit of data Daz produces and uses while working that just becomes too much for the CPU?

wsgentry

A question for you.   If you wait long enough, does your computer become useable?  I'm asking because there are some issues with certain computers running Windows 10 where 1) the paging file is too small, and 2), too many applications take the liberty of adding things that are started upon reboot.   This problem manifested itself on my computer (an Alienware G4 17 laptop) where it would freeze for a few seconds then come back--it's called stuttering.  So, if your computer freezes and you wait for it to come back and it does, you might want to look at changing the paging file size to start.   You can do it by using the run menu and typing "sysdm.cpl ,3"  minus quotes.   Here is a link to how to determine paging file size for windows 10 (actually many windows versions) at the bottom of the article:  https://support.microsoft.com/en-us/help/2860880/how-to-determine-the-appropriate-page-file-size-for-64-bit-versions-of

Note, this is only of use if your system comes back after hanging.  If it just hangs, perhaps contacting the manufacturer and running diagnostics would be more helpful.

Scott

Richard Haseltine

nelm2010 said:

Main viewport is in texture mode, auxiliary viewport is sometimes in Iray, although I often make that interactive in the draw settings.

If you have both in Texture Shaded do you still get the issue? Iray, regardless of draw settings, requires that the scene data be transferred to the GPU and that can have a noticeable, system-wide impact.

nelm2010

@wsgentry: I've never noticed it coming back. Admittedly, I'm a very impatient person and usually restart, but there have been several times when I've set it to render, and gotten up in the morning to it having hung up hours before (since the entire thing is locked up I can see what time it froze at). Also, the Fiance says he raised or upped (or whatever it's called) the page file to the Windows 10 max already, sigh.

@kaotkbliss: I never thought to check what the antivirus is doing and when it's doing it. I will look into that.

@Richard Haseltine: Sadly, I am not sure if it's done it when I've had both in Texture Shaded Mode or not. Now, naturally, I can't get it do to do it at all... 

Thank you for the thoughts, guys, I appreciate it. I am probably going to send it back, once I get my better Mac running, to serve until I can get this or a different PC working right.

:-)

Nicole

 

nelm2010

Just an Update--it stopped doing it after the October Windows 10 update. No idea why...

:-)

sethuvj152

nelm2010 said:

Just an Update--it stopped doing it after the October Windows 10 update. No idea why...

:-)

Hey did u got the issue solved?. I'm too using Asus rog and daz freezes everytime I make a iray preview. It didn't happen before just these past 4 days.