Headshop 11 Problems
EnchantedPixie
Posts: 478
I purchased head shop 11 . The morph is applying to the character in Daz Studio but there is a huge crease under the chin along the seams which is unsightly whenever it is applied. What is causing this and how do I fix it. I don't want to return the product as I feel it has potential. Help ?
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Post edited by EnchantedPixie on
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Comments
I tried this on a Genesis1 figure - getting a similar distortion, and wondered if it was related to not being a g2/3/8.
could your issue be related to the base figure you're using (e.g. be sure it's a G2 and make sure you've chosen G2 as your character?)
just thoughts...
--ms
This happens with all 3 supported figures and yes I am sure I am using the right ones. I was hoping this version of Head Shop would be different , I am beginning to wonder if I should get a refund ...again.
The head morph is sliding the head down the neck when applied , this is causing the creasing. Why is this happening ?
I'm having the same problem, too, and hope there's a solution.
I just watched the tutorial, and I can see the crease there, too. It's most visible at 4:39. We never get a good shot from the side.
It is an easy fix. Go to Parameters and decrease the morph precentage from 70 to maybe 40%.
This will be the last time I purchase any Abalone LLC product. I wanted to like this product and had hope for it's potential and growth but sadly it is a broken plug-in that needs miles more work before it becomes usuable. This particular release it seems great lengths were taken to hide the major issue of the morph sliding down the neck when applied in the promos. This disturbs me greatly. Reducing the morph to 40% does not work , indeed you have to reduce it to below 15% to get rid of this issue , this renders the product unusable in the creation of accurate morphs.
This seems to happen only with "non-smile" photos. With "open smile" photos it does not happen. We are looking into it - fix is coming up.
With Headshop 11, am I able to make further customisation use additional thrid party morphs on Genesis 8 figures within Daz Studio?
Sorry to tell you , while the crease is not as bad with smiling morphs...it is still there and obvious to the eye. This should have been something caught and fixed before release.
Be sure to submit a help request to Daz customer support and request a refund. You have 30 days from date of purchase to get your money back. You are not stuck with an unsatisfactory product when you purchase fron Daz 3D.
I have but I am beyond shocked that a program with this dire an error made it through testing.
In addition to the crease, I am seeing that on Genesis 8 figures, the eyes are not aligned. This results in eyelashes attaching with the base around mid eye line. I don't see this with Genesis 3. However, I don't use Gen3. I bought Headshop as it looked like it was a more complete solution that FaceGen Pro. Sa far, I'm less than pleased and I am hoping that it is something that can be fixed. The installer was probelmatic as well since even though it allows you to specify a custom (as in not C:/) drive for installation, it still installed a critical dll on the c:/ drive instead of the specified installation directory. While moving the dll is possible, it isnt soemthing that the average user is going to know or understand how to accomplish.
We have provided a new installer that overcomes to dll installation problem. https://www.dropbox.com/s/4heo62r8ly6zzgh/HSFull3.zip?dl=0
Use your previous key.
I reinstalled using the new installer. It did put the dll in the proper location. However, this didn't fix the alignment issue. The software is still not usable for Gen 8.
Why don't you ask for tech support from Abalone? info@abalonellc.com
I have since sent an email to the support email address that you mention. As soon as I instelled the software and it didn't work, I resolved the DLL issue myself by reading the docs and determining that the installer didn't work properly without the benefit of the updated installer. I visited the website looking for answers and then I came to the Daz forum and figured that other users might have an answer. My first inclination is not to email tech support, as in many instances the answer starts out with a robo response and eventually an email that suggests reading the docs, or forums. In any event, from reading, I thought others might have the same issue so it seemed reasonable to put it here since someone from the compnay appeared to be paying attention and others might benefit and not swamp the company with the same emails detailing the issue.
I am looking forward to having my cynicism repudiated.
It is easy to check if installation was done properly (see chart) or also HeadSHop manual (https://printahead.net/wp-content/uploads/2018/09/HeadShop11manual.pdf).
If things still don't work, tech support is avaialble via skype/screen exchange (no robo here. just a guy with accent:-).
I want to thank "the guy with accent" for being so helpful. My problem with the eyes was just another form of the crease thing. It isn't a problem for open smile faces, just closed lips. So, for the time being, I'll work with open smiles (which is why i bought the software in the first place) and eagerly await the patch.
Thanks again for your help and showing me that I shouldn't always be cynical.
Cheers!
Have you tried to email Abalone tech support at info@abalonellc.com before declaring it the worst program? Sounds like an installation mishap...We can help to fix it.
I picked HeadShop 11 this morning. Tried something quick & simple and had no issues.
Later on, I tried what i thought would be an easy image for it to use and kept getting the message that it couldn't find any faces.
Forum isn't letting me attach an image. It's a tight straight on shot, but the subject is wearing a scarf.
Couldn't find anything in the PDF on this however. I'll try contacting directly but was hioping to see some other user input.
I just bought it too, I've tried several versions and keep getting sucked in on hopes it works *this time*. The "features" tab crashes when I change any setting, except for "smile" and the smile dial unrepairibly deforms things. I'll email support later when I get done kicking myself for trying this again. This version does seem to have more promise as it seems to identify the face better, but even when I export without tweaks the head is sunk into the neck.
Customer reached out to us, stating that he had other photos work OK. Here's the photo in question that did not work (see attached). We could not make it work, either.
The manual does have a few sentence about this in Troubleshooting: "In general, be prepared that NOT all photos will work equally well. Due to the sophisticated Autodots system in HeadShop which automatically finds features on a face, some variations on a photo can trick the system".
Good news: the neck issue seems fixed. We will upload the corrected version/files at no extra cost.
About the Features tab: Manual warns not to try more than one slider at the same time. To Undo, you can simply go back to "Front" tab and click on the Smoothen slider and it will restore previous state.
OK, picture was too dark. All you have to do is lighten image and it works.
I think it's likely the brightened photo erased details that were confusing it at the original contrast.
I think it was the opposite: brightened photo allowed the eye shape to be recognized.
Great, when and where can we download? The features tab crashes on me with just a small adjustment to only one setting such as age, but I'll look at that later. Right now I just want a morph that does not have the head shoved down on the neck and look like a PEZ dispenser.