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New to Daz, Issue with missing files when applying clothing.

diemondback_6ee3e1418adiemondback_6ee3e1418a Posts: 2
in New Users

Hello all,

First off, I am new to Daz3D, great software just some little issues that I'm sure source back to a gap in my understanding thus far.  But here is the issue I'm hoping for a little guidance on.

My whole setup has been installed and managed by DIM, no personal modifications on my part and I've tested on two different computers with the same result.

When trying to apply clothing objects to a character, I get an error that displays as such

error-inside-daz3d

I did check my content lib location and those files are indeed missing, so I found I could look at the files in the package itself in DIM and they're missing there too. 

filelist-inside-DIM

Am I missing something here that is causing the issue or do I need to contact Daz support itself to have the package looked at?  I feel like the problem is on my end since I'm having these "missing files" issues with many different package.

Thanks in advance for any assistance.

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,842

    That looks like a possible product bug, so please open a Technical Support ticket to report it https://www.daz3d.com/help/help-contact-us

  • jestmartjestmart Posts: 4,449

    There is difference in casefor some letters in the error message and the files list.  Are you using a Mac?

  • diemondback_6ee3e1418adiemondback_6ee3e1418a Posts: 2
    jestmart said:

    There is difference in casefor some letters in the error message and the files list.  Are you using a Mac?

    No, Windows 10 PC on both.  I thought the same thing, but it didn't seem to complain about the files with case differences.

     

    Richard Haseltine said:

    That looks like a possible product bug, so please open a Technical Support ticket to report it https://www.daz3d.com/help/help-contact-us

    Thanks, maybe I was just unlucky and bought a few of these packages with these bugs.  I'll submit the cases via the supplied link.

  • diemondback_6ee3e1418adiemondback_6ee3e1418a Posts: 2

    I have figured out my issue, and it was on my end. 

    When purchasing, I only purchased the "textures" add-ons and not the full clothing package.  I'm not yet used to how this program handles dependancies. 

    Totally an oversite on my part.  Thanks for the assistance.

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