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(SOLVED) Unable To Purchase With Store Credit

LenioTGLenioTG Posts: 2,118
edited December 2018 in Technical Help (nuts n bolts)

Hi everyone, I wish you all good Christmas holidays! :D

I was buying some products for this last day of Christmas Sale: I selected what I wanted to buy, then I bought a Gift Card to use the 10% discount bonus, I redeemed it and I used it on my account.

Finally, I put all the products in the cart again, and I selected as payment method "Store Credit", which has the exact number of the "Grand Total".

When I click on it, both the Grand Total and the Store Credit go to 0, but a big alarm shows at the top of the page: "The requested Payment Method is not available."

The same thing goes over and over if I restart my PC etc.

Please, don't tell me I've just wasted a lot of money and that I can't get those products without paying twice for them, please tell me it's just a bug! crying

Post edited by LenioTG on

Comments

  • AtiAti Posts: 9,143

    This may be totally unrelated, but the final final final price may be a couple cents off from what is displayed. Maybe you need a few more cents of store credit? This is just a wild guess.

  • LenioTGLenioTG Posts: 2,118
    Ati said:

    This may be totally unrelated, but the final final final price may be a couple cents off from what is displayed. Maybe you need a few more cents of store credit? This is just a wild guess.

    The price is the same in both "Grand Total" and "Store Credit"! :'(

    What if you spend more than the Store Credit? Does it work like in Amazon? Where you can integrate the difference?

  • LenioTGLenioTG Posts: 2,118

    UPDATE: I added to the cart a 1.99$ item, then I used all the Store Credit plus a PayPal transaction for these other 2 bucks. In the end, I think it was a bug.

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