Lip Sync problem

Hi, I m using 4.10 Pro 32bit. When i try LipSync it said" No configuration file was found for te current figure.Do you want to browse for one, or use the defalt?" and it fail no matter which file i use or use default. Can you Help me?

following error " Some channels defined in the current configuration file could not be found on the figure. Lip_synching may not be as accurate as expected. See the log file for details".

Pls help! Thx !!

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