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sale errors

XelloszXellosz Posts: 742
edited February 2019 in New Users

With just 1 new item and with 2 new items...

Seems like there is a slight hick up in the system haven't tested the other part of the sale yet. With two new items there is no sale bonus!

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Post edited by Xellosz on

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,842

    Could you check again please, I think this was fixed shortly after you posted.

  • XelloszXellosz Posts: 742
    edited February 2019

    I think it's still there. it's still bugged, just threw some items in it.

     

     

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    Post edited by Xellosz on
  • XelloszXellosz Posts: 742

    ps: from the chart one could see that the other bonuses don't apply neither. Nor Genesis 8 65%  if I put items from that list. (tested that one too)

  • Richard HaseltineRichard Haseltine Posts: 100,842

    I don't see any items in there from yesterday or today.

  • XelloszXellosz Posts: 742
    edited February 2019
    Richard Haseltine said:

    I don't see any items in there from yesterday or today.

     "Buy a New Release to unlock extra savings on Michael 4 & Victoria 4, Genesis, Genesis 3 and Genesis 8 Items below" it has to be New Release not today's release.  (*Items must be in cart simultaneously for discount to apply, qualifying purchase must be over $5.)

    All of the bonuses work good with just one new release but if someone puts two new release there the bonuses disappear.

    The difference between these two Shopping Cart is that in the first one there is only one new release in the second one there are two new release and no bonuses. Why it's a problem because buying two new releases should get you a slightly higher bonus according to the sale. (and +3 Select Michael 4 or Victoria 4 Items for FREE)

     

     

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    Post edited by Xellosz on
  • Richard HaseltineRichard Haseltine Posts: 100,842

    5 old items (from the Victoria 4/Michael 4 category) plus two older new releases works for me. I don't, however, get two of the five free if I remove one of the new items - I think the free items have to be exactly the right number to match the number of freebies allowed.

  • XelloszXellosz Posts: 742
    edited February 2019

    Well for me the 2 new + 5 old items doesn't work.  Probably I'll end up making 1 new + 2 old pick .

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    Post edited by Xellosz on
  • Richard HaseltineRichard Haseltine Posts: 100,842

    OK, I see - this will be checked, but obviously on the weekend it's not going to be instant so you may prefer to check out and open a Sales Support ticket to get the excess refunded.

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