Can't open any files: "An error occurred while reading the file, see the log file for more details"

keelinest

Just found DAZ last night and did a fresh install. Never used 3d software before but was messing around with it. Saved a file and quit out of the application. Came back around today to find that DAZ is unable to open my files. So i did a re-install: no luck.

 

Heres the log file:

2019-02-23 16:48:59.232 WARNING: cloud\dzcloudtasknotifier.cpp(178): recv failed errno=10054
2019-02-23 16:55:26.612 WARNING: cloud\dzcloudtasknotifier.cpp(178): recv failed errno=10054
2019-02-23 17:02:03.020 WARNING: cloud\dzcloudtasknotifier.cpp(178): peer performed orderly shutdown errno=0
2019-02-23 17:08:51.422 WARNING: cloud\dzcloudtasknotifier.cpp(178): peer performed orderly shutdown errno=0
2019-02-23 17:09:45.281 *** Scene Cleared ***
2019-02-23 17:09:45.594 Error reading file, see log for more details.
2019-02-23 17:11:00.245 *** Scene Cleared ***
2019-02-23 17:11:00.549 Error reading file, see log for more details.

----

 

I have no idea what any of that means. I'm completely new to this technology. If its relevant, DAZ (4.10) is installed under my C: drive under Program Files (x86). The save files seem to be coming from my Documents folder (Documents>DAZ 3D>Studio>My Library>scenes. I'm pretty frustrated that I can save files but never retrieve them :/.

Casper220968

Same problem. No Idea

 

Catherine3678ab

With what or how did you install the content and to where? You don't want it stored in the cloud AFAIK.

Leana

Catherine3678ab said:

With what or how did you install the content and to where? You don't want it stored in the cloud AFAIK.

The default directory for Connect install is called "cloud" though it's a local directory 

DrunkMonkeyProductions

Couple possibilities for the "error reading file" message.

Either the scene file is corrupt or something in that file is causing the error.

Try creating a primative, square, plane, whatever and saving that as a scene.

If it errors on a reload, i'd say you might have a drive problem or DS is corrupted.

Try reinstalling DS and try the primative scene again.

If it's still erroring out, it might be a bad install or something else may be causing the issue.

 

Richard Haseltine

Did you save (File>Save) or did you pick one of the options from File>Save As? If the latter, some of those are presets that require a target item to be loaded and selected, and that is the error that you get if you try loading them without a target selected.