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error opening file

cordg_d200ab8c09cordg_d200ab8c09 Posts: 33
in New Users

hello ! when i  install this products, they don't run and the icons stay invisible !  do you encounter this problem ? thanks

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,839

    Please apply soem clothes to the figure, if you can, switch to Smooth Sahded view mode, or drag the error box so you don't need to include the figure in the images.

    It looks to me like a decryption error - the files are not missing (there's no exclamation at lower left) but the thumbnails can't be read (hence the excalamation in the fram) and the files are not being read correctly. If you right-click on one and select browse to File Location, then try opening the PNG in an image editor I think that to will fail. Are these fresh installs, made within Daz Studio? Is your older content working, that was installed through DS?

  • cordg_d200ab8c09cordg_d200ab8c09 Posts: 33

    hello !  it's impossible to read png pict from this 2 assets  with photoshop! and it's fresh re-install with daz (DIM) ! 

  • Richard HaseltineRichard Haseltine Posts: 100,839

    It's an Install Manager installation? That does surprise me - where on your disc were the pngs (the full path to their folder)?

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