Major Issue with Daz Studio today

Philippi_Child

Hi

Today for some reason studio has been throwing fits I've never encountered before. When I begin to render a scene studio just shuts down, no error message, no warning just poof the program closed. Then Windows goes into the blue screen something went wrong, yada, yada we are collection so info and will restart.  This only happens with studio the whole shooting match studio quits Poof then the windows error. I rebooted, not just restarted, the PC and when I open studio it's in the defualt setting, my saved workspace is gone along with my daz content library and my linked poser libraries. It' as if I never ever pointed studio what drive my daz content is in which is the default C:/. When I go my daz content folder Users/ public/ Documents/ My Daz Library everything is there but not showing in studio under the content tab.  

All my drivers are up to date, windows 10 itself is up to date to the latest build I haven't had trouble with DS at all until this morning. The only windows update today was just the windows defender definitions update but I've has these update before but never had issues like this with Studio. Everything else works Poser and all my other apps but Studio is the only issue.

As I said I have no error codes to post because there wasn't any when studio just quit. Do you think studio has corrupted maybe a fresh install of Studio?

 

Thanks

Philippi_Child

oh yeah all the shader presets are gone too you know like glass, metal wood in the over in the preset'editor tab

Richard Haseltine

A system crash sounds more like a system error - driver, or worse hardware. It might take the demands DS placed on the system to trigger it. The lost profile details may be a result of the hard crash, though losing directory set-up (whichj goes to the registry) and layout (which goes to the AppData folder) is surprising.

Philippi_Child

I don't know where to begin all drivers are up to date, hardware seems to all be functioning properly if I could just get a error message then maybe I can go from there. By the way I found my content I had to reload my saved workspace.

Richard Haseltine

Ah, then that would probably be down to the crash - it would certainly stop DS from saving settings, though it should still have loaded the previous settings.

ebergerly

If it's Windows 10 I'd first go to Control Panel/Security and Maintenance/Maintenance/View Reliability History and it should give you info on what has happened on the system in the last days/weeks (such as software updates, system errors, etc.). It's one of those wonderful Windows 10 features that often gets overlooked, but can be extremely helfpul. 

Also, never assume that things are as they appear. Computers are extremely complicated, and many many times I've seen people go down a path, assuming they know the answer, when in fact they're completely misinterpreting what they think they see. When you begin a render, keep in mind that Studio is grabbing a lot of stuff from the hard drive, so it's even possible you have the beginnings of a hard drive failure. It sounds similar to what happened to me years ago. And if suddenly stuff seems to be gone, maybe there's some bad sectors in your hard drive.

But first check the data like I suggested. And I assume you have a spare hard drive and everything is backed up, so this shouldn't be too big of a problem, right? 

Philippi_Child

ebergerly said:

If it's Windows 10 I'd first go to Control Panel/Security and Maintenance/Maintenance/View Reliability History and it should give you info on what has happened on the system (errors, software updates, etc.) in the last days/weeks (such as software updates, system errors, etc.). It's one of those wonderful Windows 10 features that often gets overlooked, but can be extremely helfpul. 

Also, never assume that things are as they appear. Computers are extremely complicated, and many many times I've seen people go down a path, assuming they know the answer, when in fact they're completely misinterpreting what they think they see. When you begin a render, keep in mind that Studio is grabbing a lot of stuff from the hard drive, so it's even possible you have the beginnings of a hard drive failure. It sounds similar to what happened to me years ago. And if suddenly stuff seems to be gone, maybe there's some bad sectors in your hard drive.

But first check the data like I suggested. And I assume you have a spare hard drive and everything is backed up, so this shouldn't be too big of a problem, right? 

Thanks! On the hard drive it’s a new drive however, my entire system is backed up, Daz library backed up, if the drive goes it’s still under warranty but I have several spare drives. I’ll check that data and as far as content missing it was there all the time I hit the wrong thing and it hid my content pane.

ebergerly

PaganArtist said:

 

Thanks! On the hard drive it’s a new drive however, my entire system is backed up, Daz library backed up, if the drive goes it’s still under warranty but I have several spare drives. I’ll check that data and as far as content missing it was there all the time I hit the wrong thing and it hid my content pane.

Also, keep in mind that components are far more likely to fail either when very new or when very old, and less likely during "mid-life" . So even though it's a new drive I wouldn't automatically dismiss it as a cause. 

Philippi_Child

Ok I first ran a memory test and it states “Hardware problems were detected” could be a ram issue? 

Philippi_Child

Yup windows 10 men test results “Your Computer Has a memory problem” time to pull ram out and test each one. Next to do a complete hd scan I did run DISM came back with “the component store is repairable”

Not sure what that means since I didn’t get a corruption error.

I know this isn’t a PC forum but it helps to bounce things off someone. The wife has no clue what I’m talking about both pc wise and 3D art lol!!