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Store doesn't show purchased items

KeryaKerya Posts: 10,943
edited December 1969 in The Commons

Just a warning: I bought the Mosquito half an hour ago and the store still doesn't show it as purchased ...

Comments

  • TrishTrish Posts: 2,625
    edited December 1969

    Thank you......Trish

  • KeryaKerya Posts: 10,943
    edited December 1969

    It is still not showing as bought ...
    It is in my Product library, I have my order confirmation ...
    Oh my!

  • fixmypcmikefixmypcmike Posts: 19,601
    edited December 1969

    Are other products you've bought not showing as purchased, or just this one?

  • KeryaKerya Posts: 10,943
    edited December 1969

    Others (from yesterday) are showing as purchased ... just the Mosquito is elusive ...

  • fixmypcmikefixmypcmike Posts: 19,601
    edited December 1969

    If you do a hard refresh does it still not show as purchased?

  • KeryaKerya Posts: 10,943
    edited December 1969

    hard refresh and logging out and back in ... to no avail ...

  • KeryaKerya Posts: 10,943
    edited December 1969

    Even a closing and restarting of my browser (which I have set to delete all history/cookie/cache at closing) ... no, still didn't buy it ... ???

  • TaozTaoz Posts: 9,973
    edited December 1969

    This one does not show as purchased for me either, apparently because DAZ has changed the SKU since I bought it (2011). There may be others, who knows.

    http://www.daz3d.com/urban-fae

  • KeryaKerya Posts: 10,943
    edited December 1969

    Another one that doesn't show as purchased
    http://www.daz3d.com/urban-shabby-chic

  • TaozTaoz Posts: 9,973
    edited December 1969

    Kerya said:
    Another one that doesn't show as purchased
    http://www.daz3d.com/urban-shabby-chic

    It does for me, but I just bought it a few months ago so maybe that's why (latest SKU). You could check your account and see if the SKU in your order is different from the one on the product page.

  • KeryaKerya Posts: 10,943
    edited December 1969

    It is a different sku ...
    Both of them (or better all 6) don't have links to store pages in my product library.
    I bought them when they were available for a short time before they vanished for a long time (and each of them was three products and I paid for those three, and now they are consolidated as one product) ... tells me not to buy things like that.

    Anyway: the Mosquito didn't change sku.

  • TaozTaoz Posts: 9,973
    edited December 1969

    I have 3 Urban Shabby Chic files:

    Urban Shabby Chic - 13291
    Urban Shabby Chic for V4 - 12609
    Urban Shabby Chic Unimesh Files - 12610

    Not sure what the difference is between the first and the second since the there's no store page for the second. There's only one file on the order page.

  • KeryaKerya Posts: 10,943
    edited December 1969

    The Mosquito is now (next day) showing up as purchased! :)

    As for the Urban Shabby Chic: the store page of the sku: 13291 says:
    This product was previously available as 3 separate products: Urban Shabby Chic for V4, Urban Shabby Chic V4 Unimesh Fits, and Urban Fashion Trend.

    The Urban Fae sku: 13292
    This product was previously available as 3 separate products: Urban Fae for V4, Urban Fae V4 Unimesh Fits, and Urban Goth.

  • TaozTaoz Posts: 9,973
    edited December 1969

    Thanks, didn't see that note on the product page. Now it all makes sense after checking my library. It appears that I have both the bundle and the individual files for Urban Shabby Chic, but only the individual files for Urban Fae.

    Apparently, when you buy the product after the update (the bundling) you get both the bundle file and the old individual files added to your library. Might be handy in some cases, but also a bit confusing.
    --

    urbchic.jpg
    910 x 764 - 176K
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