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8.5 Crashing on Start-up?

torchydt_44620354aatorchydt_44620354aa Posts: 0
edited December 1969 in Carrara Discussion

Hi, have just purchased and d/loaded 8.5 (version 8.5.0.243).

Running on a Mac Pro 1,1 with 16 GB RAM and Radeon 5770. OS is 10.7.5.

Get as far as 'Enter Serial Number' and as soon as I hit 'OK' it crashes. Same if I try to run in trial mode without the serial number.

Has anyone else had this and fixed it? (I saw a similar post from a couple of months ago, but no reply).

Many thanks.

David

Comments

  • evilproducerevilproducer Posts: 9,050
    edited December 1969

    torchydt said:
    Hi, have just purchased and d/loaded 8.5 (version 8.5.0.243).

    Running on a Mac Pro 1,1 with 16 GB RAM and Radeon 5770. OS is 10.7.5.

    Get as far as 'Enter Serial Number' and as soon as I hit 'OK' it crashes. Same if I try to run in trial mode without the serial number.

    Has anyone else had this and fixed it? (I saw a similar post from a couple of months ago, but no reply).

    Many thanks.

    David

    Have you tried installing while in root user mode? I seem to recall that it helped some people, but I don't know if it was for crashing at start-up or to solve an issue with Carrara not taking the serial number.

  • TotteTotte Posts: 13,979
    edited December 1969

    How did you install Carrara 8.5, via DIM or via installer?

  • torchydt_44620354aatorchydt_44620354aa Posts: 0
    edited December 1969

    Installing from root fixed this. Many thanks.

    David

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