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Snowball of Savings Has Launched!!! (and its different from last year)

124

Comments

  • KatteyKattey Posts: 2,899
    edited December 2013

    As for items bought with rewards, it is another avenue someone can use for trying to exploit the system (I’m not going to go into exactly how if you don’t know how to try to abuse it, that would be like a store telling people “here is how to try to steal”).
    But... this way you alienate the customers who just want a promised price protection on items they've bought or take an advantage from some email coupon they've got suddenly for better savings. Is that really worth it? I mean, it can't be that many abusers over customers who just see the item they've bought going on better sale/savings within 30 days? Or can it? O_o
    I only hope that asking to difference (or rebuy-and-refund-the-older, for lesser math hassle but same saving equivalent); if item gives better saving (via legitimate coupon, sale, etc) within 30 days from purchase isn't counted as 'abuse of the system'. It isn't, right? O_o

    What we can do is this though. If you really don’t want to receive snowballs for purchases and, basically, not be eligible for additional stacked discounts this month, and retain the ability to refund an item, email support asking to get removed from the promotion.


    Oh, thanks! Will do! Should it be addressed to Tech or Sales Department? And should I open a ticket in usual way or there is a separate email for support in this situation?
    Post edited by Kattey on
  • DAZ_JonDAZ_Jon Posts: 582
    edited December 1969

    Not going to go into it on the abuse of the system, but the monthly losses are significant enough that we put in the restrictions (outside the normal returns and price matching).

    Sales Department on the request, keep in mind that they are out till Monday.

  • KatteyKattey Posts: 2,899
    edited December 2013

    DAZ_Jon said:
    Not going to go into it on the abuse of the system, but the monthly losses are significant enough that we put in the restrictions (outside the normal returns and price matching).
    No-no, I'm not asking how to abuse the system, sorry for misunderstanding. What I'm asking is that if situation when I see the item going on better sale within 30 days from purchase, or the situation when I get a better qualifying coupon (so I can buy the item with savings the coupon promises me, and return the older purchase of the same item, basically getting the same saving difference as if item went on sale) are counted as 'abuse of the system'. Because from what I understand those are just regular cases of price protection and legitimate use of coupons for savings, but with recent changes and all that is going on I want to be sure of it. Can you please, just confirm if this is still a case of proper use of policies?

    Sales Department on the request, keep in mind that they are out till Monday.


    Thanks! I opened a ticket, hope it will be enough. Once my snowballs are cleared, I'll feel much better :)

    P.S. can opt out option be mentioned in the first post of this thread? I'm afraid people won't be able to find this post in this thread easily and I feel it would be a proper thing to do, to show that there is an official option for opt out. To mention that that savings are automated and not a coupon would also be a great clarification to add to the first post, judging from the amount of confusion in this thread.

    Post edited by Kattey on
  • ChoholeChohole Posts: 33,604
    edited December 1969

    At this point can we now let the thread get back to it's Original Purpose, which was as a commercial thread, for those who do want to follow the promotion. Thankyou

  • icprncssicprncss Posts: 3,694
    edited December 1969

    Kattey said:
    DAZ_Jon said:
    Not going to go into it on the abuse of the system, but the monthly losses are significant enough that we put in the restrictions (outside the normal returns and price matching).
    No-no, I'm not asking how to abuse the system, sorry for misunderstanding. What I'm asking is that if situation when I see the item going on better sale within 30 days from purchase, or the situation when I get a better qualifying coupon (so I can buy the item with savings the coupon promises me, and return the older purchase of the same item, basically getting the same saving difference as if item went on sale) are counted as 'abuse of the system'. Because from what I understand those are just regular cases of price protection and legitimate use of coupons for savings, but with recent changes and all that is going on I want to be sure of it. Can you please, just confirm if this is still a case of proper use of policies?

    Sales Department on the request, keep in mind that they are out till Monday.


    Thanks! I opened a ticket, hope it will be enough. Once my snowballs are cleared, I'll feel much better :)

    P.S. can opt out option be mentioned in the first post of this thread? I'm afraid people won't be able to find this post in this thread easily and I feel it would be a proper thing to do, to show that there is an official option for opt out. To mention that that savings are automated and not a coupon would also be a great clarification to add to the first post, judging from the amount of confusion in this thread.

    I included the link to this thread to CS when I sent the opt out. Now we just have to wait and see what happens.

  • Richard HaseltineRichard Haseltine Posts: 102,464
    edited December 1969

    On V6 Pro, yes it should be there and snowballs should be added to (y)our accounts later today.

  • DAZ_Ben_1717653DAZ_Ben_1717653 Posts: 36
    edited December 1969

    Richard Haseltine said:
    On V6 Pro, yes it should be there and snowballs should be added to (y)our accounts later today.

    This has now been done. =]
  • Richard HaseltineRichard Haseltine Posts: 102,464
    edited December 1969

    DAZ_Ben said:
    Richard Haseltine said:
    On V6 Pro, yes it should be there and snowballs should be added to (y)our accounts later today.

    This has now been done. =]

    Thank you, I had just noticed my pile increase.

  • murgatroyd314murgatroyd314 Posts: 1,542
    edited December 1969

    So, it sounds like that's a qualified yes. After you've bought ten Snowball items, everything you purchase for the rest of the month is ineligible for return, unless you opt out ahead of time. Useful to know.

    I predict that in a few days, you'll start getting customers who hadn't really thought about the sale screaming bloody murder when their return requests are denied.

  • KatteyKattey Posts: 2,899
    edited December 2013

    Murgatroyd said:
    So, it sounds like that's a qualified yes. After you've bought ten Snowball items, everything you purchase for the rest of the month is ineligible for return, unless you opt out ahead of time. Useful to know.

    I predict that in a few days, you'll start getting customers who hadn't really thought about the sale screaming bloody murder when their return requests are denied.

    This is why I think it would be lovely if that opt out option and that discounts are automated and otherwise uncontrollable be would mentioned in the first post (made by DAZ_jared, I think) for the comfort of the users, because it would be hard for them to find one paragraph with this opt out option and explanation of automated discounts in 7+ pages of the text.

    Post edited by Kattey on
  • Richard HaseltineRichard Haseltine Posts: 102,464
    edited December 1969

    Murgatroyd said:
    So, it sounds like that's a qualified yes. After you've bought ten Snowball items, everything you purchase for the rest of the month is ineligible for return, unless you opt out ahead of time. Useful to know.

    I predict that in a few days, you'll start getting customers who hadn't really thought about the sale screaming bloody murder when their return requests are denied.

    Not everything, new releases that are bought while they earn snowballs and back-catalogue items.

  • DZ_jaredDZ_jared Posts: 1,316
    edited December 1969

    Richard Haseltine said:
    Murgatroyd said:
    So, it sounds like that's a qualified yes. After you've bought ten Snowball items, everything you purchase for the rest of the month is ineligible for return, unless you opt out ahead of time. Useful to know.

    I predict that in a few days, you'll start getting customers who hadn't really thought about the sale screaming bloody murder when their return requests are denied.

    Not everything, new releases that are bought while they earn snowballs and back-catalogue items.

    Just a correction, back catalog items would have the Snowball discount applied (provided you heave earned 10 snowballs), so they wouldn't be returnable. New releases (except currently active snowball products) are exempt from the Snowball of savings, so your discount doesn't apply to them. Since the discount doesn't apply you would be able to return those products.

    P.S. can opt out option be mentioned in the first post of this thread? I'm afraid people won't be able to find this post in this thread easily and I feel it would be a proper thing to do, to show that there is an official option for opt out. To mention that that savings are automated and not a coupon would also be a great clarification to add to the first post, judging from the amount of confusion in this thread.

    Yes, I am about to update the post.

  • KatteyKattey Posts: 2,899
    edited December 1969

    DAZ_jared said:

    Kattey said:
    P.S. can opt out option be mentioned in the first post of this thread? I'm afraid people won't be able to find this post in this thread easily and I feel it would be a proper thing to do, to show that there is an official option for opt out. To mention that that savings are automated and not a coupon would also be a great clarification to add to the first post, judging from the amount of confusion in this thread.

    Yes, I am about to update the post.

    Thank you very much!

  • DkgooseDkgoose Posts: 1,451
    edited December 1969

    My snowball meter is broke, I have more snowballs than I should...

  • DkgooseDkgoose Posts: 1,451
    edited December 1969

    Nevermind, read through and seen the items that were added

  • IDontWantAGalleryIDontWantAGallery Posts: 16
    edited December 1969

    The Free FW Darc is glitching. I try to add it to my cart, I do not own it, and have no items in my cart, and still get an error that says 'The maximum quantity allowed for purchase is 1.'

  • KeryaKerya Posts: 10,943
    edited December 1969

    Put something else (anything else) in your cart - your cart shows up - delete the not wanted thing.

  • KatteyKattey Posts: 2,899
    edited December 2013

    TheGreenBaron said:
    The Free FW Darc is glitching. I try to add it to my cart, I do not own it, and have no items in my cart, and still get an error that says 'The maximum quantity allowed for purchase is 1.'

    Yeah, just like Kerya said: put something else into your cart and after Darc shows, delete the second item.
    It happens if you put something into your cart if non-logged, and then log in.
    Post edited by Kattey on
  • KickAir 8PKickAir 8P Posts: 1,865
    edited December 2013

    DAZ_jared said:
    The fine print : Items purchased as part of the Snowball of Savings sale (this includes both Snowball items, and items purchased with the Snowball discount) are ineligible for return . . .

    Racer Girl's blurb says it's for Genesis, not G2 -- has anyone tried converting it yet? I'm wondering how well it'll do, given those lovely loose-fitting legs, boots, hat, and my inexperience with the various conversion options available. Normally I'd buy it, try it, and return it if it didn't work out, but . . . 8-/

    Also, the boots are shown in the promo but not listed in the blurb -- are they part of the pants?

    Post edited by KickAir 8P on
  • DZ_jaredDZ_jared Posts: 1,316
    edited December 2013

    One of the great things about the Snowball of Savings is that it stacks with other promotions we are running. Right now there is a flash sale on Dreamlight's store, for a limited time you can save 50% off. If you have earned snowball savings those will be stacked on top of the 50% off for even more savings.

    Excludes new releases.

    Post edited by DZ_jared on
  • DZ_jaredDZ_jared Posts: 1,316
    edited December 1969

    - esha - is now on flash sale. 50% off entire store (excluding new releases). Savings stack with your snowball of savings discount.

  • NovicaNovica Posts: 23,905
    edited December 1969

    The discounts are not working correctly for overall purchases. I have 30% Snowball Savings and my cart total is $34.18. It should be $10.25 off and it is a measly $8.37

    It is the free Sketch Cam, Noi Due Poses, LY Locklyn, Wicked LeRelaxed, and the WT13textures for it.

  • Richard HaseltineRichard Haseltine Posts: 102,464
    edited December 1969

    The textures aren't discounted by the promo page.

  • Blaine91555Blaine91555 Posts: 148
    edited December 1969

    I doubt Daz staff is thrilled about suggestions but, next year you might consider 1% for each eligible item limited to 50%. That might be more popular overall and benefit more people. I'm not going to be tempted to buy ten items just to get snowballs :) Those who are that addicted are likely facing divorce and financial ruin :) Tongue in cheek folks.

  • NovicaNovica Posts: 23,905
    edited December 2013

    Richard Haseltine said:
    The textures aren't discounted by the promo page.

    That's interesting- the cart is being flukey with regards to that then. I'm halfway to 40% and have had textures (and a mix of everything) and it's consistently been 30% stacking, for all items. I've gotten texture sets before during this sale, pretty sure of it. If they're not discounted, I'm just going to use Fabricator.

    EDIT: I did check, and the other textures weren't discounted. There were codes that dropped the overall price down and in my mind, those lowered the prices on all the items :) (And we could use some more codes...)

    Post edited by Novica on
  • NovicaNovica Posts: 23,905
    edited December 1969

    Blaine91555 said:
    I doubt Daz staff is thrilled about suggestions but, next year you might consider 1% for each eligible item limited to 50%. That might be more popular overall and benefit more people. I'm not going to be tempted to buy ten items just to get snowballs :) Those who are that addicted are likely facing divorce and financial ruin :) Tongue in cheek folks.

    LOL- you're not far from wrong about that second aspect. The first is not in question- hubby knows it's either DAZ or horse items, and DAZ is cheaper and I can do more with it. I'm tending to buy poses and things that can be used repeatedly on more than one person. (clothes, poses.)

    I like your idea though. :)

  • NovicaNovica Posts: 23,905
    edited December 2013

    DAZ_jared said:
    One of the great things about the Snowball of Savings is that it stacks with other promotions we are running. Right now there is a flash sale on Dreamlight's store, for a limited time you can save 50% off. If you have earned snowball savings those will be stacked on top of the 50% off for even more savings.

    Excludes new releases.

    With this new cart I do not think they are stacking. They are taking the discount off the ORIGINAL PRICES. See that thread with the announcement for my math examples of the old cart vs the new one. Hopefully you can explain why I am getting the discrepancies.
    http://www.daz3d.com/forums/discussion/33486/P105/#501892

    EDIT: AND ALL THOSE ITEMS ARE ON THE SNOWBALL PAGE AND SHOULD BE STACKING. And my second example just shows you using plain math why it doesnt seem to be working.

    Post edited by Novica on
  • alkenalken Posts: 263
    edited December 1969

    I'm supposed to get 50% off now...this is not working properly.

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  • Richard HaseltineRichard Haseltine Posts: 102,464
    edited December 1969

    Morphing Pantyhose is no longer earning a snowball or getting the discount I'm afraid - its two days ended last night. (The discount applies to items which currently earn a snow ball and to items that are no longer new releases.)

  • alkenalken Posts: 263
    edited December 1969

    ok thanks, it's hard to keep up with all the stipulations.

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