Sudden Problem with Categories...

Techyman

I use categories to organize my files. Everything was working fine and I was organizing everything as I usually do, but I recently installed some files and encountered a problem. They show up fine in the content manager, but when I categorize them, they won't show up in the categories section. I have tried both assigning the files to newly created subcategories, and creating the subcategories directly from the DAZ Studio and Poser sections of Content Manager. The subcategory titles show up, but none of the icons show up. Has anybody got any suggestions or solutions? I would greatly appreciate any help.

Thanks.

fixmypcmike

When most of the categories are working but some items you categorized recently aren't showing up, the problem is in the database itself rather than the CMS..

1) If you haven't exported user data recently, do that first, so you can restore the categories that are still working.
2) Close DS and uninstall CMS.
3) Reinstall CMS by running the installer in C:\Program Files (x86)\DAZ 3D\DAZ3DIM1\cms (if you have DIM installed) or by reinstalling DS. That will give you the latest CMS, which will reduce the chances of the problem recurring.
4) Search for the file ContentDB.ind -- if you let CMS install to the default locations it will probably be in Program Files (x86) or ProgramData. I would search your entire hard drive with "Hidden and System Files" visible, in case you have more than one set of databases, which could also cause problems. That file is the index for the database.
5) Stop CMS and delete ContentDB.ind, then start CMS and launch DS. Let DS rebuild the index -- it might take a minute or two.
6) Scan for new content and categorize it.
7) Close and restart DS, and see if the categorized items are staying. If they are, you should be good to go.
8) If newly-categorized items are still disappearing, close DS, stop CMS, and delete all the files in the databases folder. Restart CMS, launch DS, and re-import metadata to get your user data back. It can take a long time, so don't panic if it seems to be taking a long time and the progress bar isn't moving.

artistb3

For a 64-bit install, ContentDB.ind will likely be in \Program Files\DAZ 3D\Content Management Service\databases.

This problem has occurred on my machine about 3 times in the past year. Each time I have had to re-import metadata which can still result in a significant loss of work if I do not export user data on a very regular basis. Even if user-data files are fresh, my categories will have several issues needing to be fixed after re-importing metadata.

Next time, before re-importing metadata, I will likely try the following first. I am wondering if anyone has already tried it:

1) Attempt to export user data. I have found that when my content DB goes south, user data can no longer be exported (it starts then stops after a few seconds).

2) Close DS then stop CMS. Back up \DAZ 3D\Content Management Service\databases.

2) Uninstall CMS by running Remove-DAZContentManagementService.exe

3) Re-install CMS by running DAZContentManagementService.exe or re-installing DS.

4) Start CMS and launch DS.

5) Close DS then stop CMS. Restore backed up C:\Program Files\DAZ 3D\Content Management Service\databases.

6) Start DS and cross your fingers.

cm152335

artistb3 said:

For a 64-bit install, ContentDB.ind will likely be in \Program Files\DAZ 3D\Content Management Service\databases.

3) Re-install CMS by running DAZContentManagementService.exe or re-installing DS.

NOTE:
10 day's before I try to reinstall CMS and only when install DIM the CMS is available!
CMS is a part of "Daz Intall Manager"

artistb3

Whatever it takes to install CMS in step 3. I have not attempted yet install CMS separately. We did have CMS, however, long before DIM...