DS 4.11 suddenly started to ask for a serial # every time I start it!

handel_035c4ce6handel_035c4ce6 Posts: 460
edited July 2019 in New Users

As the topic says. At first it asked for user/pass and I entered it; then it asked for serial and I got it from the in-program link. It was accepted but now after every start it requires the serial number to be entered again. It is not a big problem but it is certainly annoying.

Post edited by handel_035c4ce6 on

Comments

  • ChoholeChohole Posts: 33,604

    I am advise to tell you that this could be caused by:-

    overzealous anti-virus, overzealous anti-malware, permissions issues, faulty restored backup, drive (space) issues, registry cleaners, crash on close due to 3rd party plugin...
  • Chohole said:

    I am advise to tell you that this could be caused by:-

    overzealous anti-virus, overzealous anti-malware, permissions issues, faulty restored backup, drive (space) issues, registry cleaners, crash on close due to 3rd party plugin...

    Nothing from those was changed lately; the only new thing is the bew version of DIM, update about a week ago. Today the both cookes of the site and the DS expired and I had to manually log both, and then started the serial problem; even I simply close the "gimme the serial" popup, the DS is still remains correctly logged  (which means the serial is actually accepted).

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,206

    Maybe try running it as administrator and entering the serial then close it

    never heard of this happening with DAZ studio but Carrara before 8.1 was notorious for it

  • Richard HaseltineRichard Haseltine Posts: 100,833

    Your anti-virus will be regularly updating itself. Drive issues - possibly hardware - are also a possibility.

  • The popup windows says different editions need different serials, i my serial is for 4.10 Pro, while the update which I got is 4.11 Standard. Can this be the reason?

  • Richard HaseltineRichard Haseltine Posts: 100,833

    No, the serial numbers don't ch ange across the major versions (4.x)

  • The problem disapepared w/o doing anything after about 24 hours.

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