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I need your HELP solved with support ticket

TrishTrish Posts: 2,625
edited December 2013 in New Users

Tell me how to put this pre-set fur on the big cat 2......I own the LAMH Product...The player is up-dated to the new one....I go into this product folder...Which is supposed to load the cat with the fur and Studio crashes everytime.....here are my computer specs also....who ever owns this how do you get it to work...Please tell me step by step...I am lost with this....Thanks in advance Trish

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Post edited by Trish on

Comments

  • SimonJMSimonJM Posts: 5,983
    edited December 1969

    This may not help but I just went into a 'crash cycle' with DS and the LAMH Puma - what worked is loading the LAMH Puma into an empty scene. If I loaded it into a scene with an existing figure (as I was trying to do) DS would crash every time. But load the puma then merge the scene and all was/is well.

  • TrishTrish Posts: 2,625
    edited December 2013

    Simon: Thanks but the scene was empty.....except for trying to put the cat in..Did you use the files I have in the picture??? I am collecting these error reports like boxtops..................

    Post edited by Trish on
  • LindseyLindsey Posts: 1,999
    edited December 2013

    Those are the correct presets to load a Big Cat with the LAMH hair.

    This is what I did to get the crashing to stop.

    You must use either the LAMH OR the free LAMH player Beta versions. You cannot have both installed, links here: http://www.daz3d.com/forums/discussion/33792/

    Since there are some "hoops" to register for access and download the LAMH Beta product, I decided to

    1. Not install the LAMH Beta product.
    2. Download and install the LAMH Beta player. I installed the lamhPlugin.64.dll file into C:\Program Files\DAZ 3D\DAZStudio4\plugins\lookatmyhairAM

    No recurring problems with loading one of those Big Cat presets into an empty scene after installing the LAMH Beta player.

    UPDATED: I noticed DIM is installing the Player .DLL into DAZStudio4\plugins folder. I have it installed into the lookatmyhairAM subdirectory and it's working there too.

    Post edited by Lindsey on
  • TrishTrish Posts: 2,625
    edited December 2013

    Lindsey: I did that yesterday the guy who made it PM ed me with the link and I was able to play with it...to try to create my own hair....That was too hard for me ...and I saw everyones big kitty's with fur and bought the 10 dollar package today....and it keeps on crashing...I am loading it the same way I do everything else...and like Simon asked me ...my scene is empty...except for trying to load the kitty with fur.....It should not be this difficult.......I just want a kitty with fur.......Here are my installed files... is this what you have???


    I put a support ticket in ...Thanks

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    Post edited by Trish on
  • LindseyLindsey Posts: 1,999
    edited December 2013

    Are you using the LAMH Player BETA at the link I gave in my previous message? The LAMH Player in the DAZ store doesn't work and will crash when you load a Big Cat with LAMH (hair).

    I checked where DIM is installing and the lamhPlugin.64.dll file and it's installing it into C:\Program Files\DAZ 3D\DAZStudio4\plugins\ or where ever your DAZStudio4\plugins\ folder resides. Again, make sure you're installing the LAMH BETA PLAYER .DLL into that folder that you download yourself from the link in my previous message.

    Post edited by Lindsey on
  • MadbatMadbat Posts: 382
    edited December 1969

    I posted on this issue here: http://www.daz3d.com/forums/discussion/33754/P195
    I've managed to get it to render once, and haven't been able to do that again.

  • SimonJMSimonJM Posts: 5,983
    edited December 1969

    bullit35744 said:
    Simon: Thanks but the scene was empty.....except for trying to put the cat in..Did you use the files I have in the picture??? I am collecting these error reports like boxtops..................

    Spookily yes, I was/am using the LAMH Puma :)

  • JaderailJaderail Posts: 0
    edited December 2013

    Okay as pointed out by AM and Ken. Only the LAMH Player Beta (64 bit I find) off AM's site, or the Full LAMH from DAZ 3D with the LAMH full Updates off AM's site will run the BC2 files, nothing else is supported for the BC2 furs. I use the LAMH Player Beta (64bit) and it runs properly with ALL my LAMH presets. Even the Woolly Mammoth. Shown here...

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  • MadbatMadbat Posts: 382
    edited December 1969

    Lindsey said:
    Are you using the LAMH Player BETA at the link I gave in my previous message? The LAMH Player in the DAZ store doesn't work and will crash when you load a Big Cat with LAMH (hair).

    I checked where DIM is installing and the lamhPlugin.64.dll file and it's installing it into C:\Program Files\DAZ 3D\DAZStudio4\plugins\ or where ever your DAZStudio4\plugins\ folder resides. Again, make sure you're installing the LAMH BETA PLAYER .DLL into that folder that you download yourself from the link in my previous message.

    Did all that before the crashing started.
    Kendall posted in the thread I linked to, that this is being dealt with. It would be nice if this gets fixed.

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