New product renders a blank silhouette with 3dlight

I bought a new product SKU:47709 Sharks by AM: Hammerhead (with this spec:  Daz Studio Iray Material Presets (.DUF)) 

I merged it in a scene and wanted to render with 3dlight. Scene is ok but I got a blank silhouette of the hammerhead in it.  (if i do the long...Iray rendering ~ok with the product but the rest of the scene is not fine. I don't really manage the lray rendering yet. and so far I had great results with 3DLight)

Is the product not compatible or I missed something with the material? 

Help much appreciated.

daz 4.10 win 10 64bits,  Nvidia GeForce GT 730/PCIe/SSE2

daz_3dl_190730trouble.JPG
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Comments

  • barbultbarbult Posts: 24,836

    As you pointed out, the product contains only Iray materials. It will not render correctly in 3Delight. If you purchased it within the last 30 days, you can return it for a refund. Submit a help request to ask for your refund.

  • LeanaLeana Posts: 11,830
    edited July 2019

    Hammerhead shark doesn’t have 3DL materials listed on product page, only Iray, and contrary to the 3DL to Iray case DS can’t convert the materials automatically when you render.

    You’ll have to adjust the materials in the surface tab yourself or use one of the conversion scripts for that.

    Free script to convert Iray materials to 3DL: https://www.daz3d.com/forums/discussion/139326/irayto3delight-conversion-script/p1

    RSSY Iray to 3DL converter: https://www.daz3d.com/rssy-iray-to-3delight-converter-and-merchant-resource

    Post edited by Leana on
  • @barbult @leana thanks for your replies and your time to help on this. I'll check out.

  • edited July 2019

    @barbult @leana thanks for your replies and your time to help on this. I'll check out.

    Well, now the dumb question: where I save the script and what is the process to use it (I checked the forum but can't figure it). Thanks in advance

    Post edited by lecocqp_56e9e330a7 on
  • LeanaLeana Posts: 11,830

    @barbult @leana thanks for your replies and your time to help on this. I'll check out.

    Well, now the dumb question: where I save the script and what is the process to use it (I checked the forum but can't figure it). Thanks in advance

    You can save the files in any folder inside your DS content directory. Personally I put them in "My Library\Scripts\Utilities" ("My Library" is my main DS content directory).

    To use it, select the objects (in the scene tab) and corresponding surfaces (in the surfaces tab) you want to convert, and then in the content library tab navigate to where you put the script and launch it (double-clicking should work) => the surface settings for the selected elements should be converted to 3DL materials.

    Remark: as with all automatic conversion systems, you may need to adjust the materials afterwards too get the exact result you want, but it's a very good starting point.

  • @Leana Thank you so much. I followed your advice but I'm ashamed to say that I got noting, even trying moving some cursors in Surfaces: see screen capture.

    daz_3dl_190731trouble.JPG
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  • Sven DullahSven Dullah Posts: 7,621

    @Leana Thank you so much. I followed your advice but I'm ashamed to say that I got noting, even trying moving some cursors in Surfaces: see screen capture.

    You use the converter script just like you apply a shader, select the figure/object in the scene tab AND select the surface(s) you want to convert in the surface tab, doubleclick the script.

  • barbultbarbult Posts: 24,836
    I see a couple potential problems. 1) You have 2 hammerheads in your scene. Did you convert one and not the other? Are they overlapping in the same physical location? 2) The shark body appears to use a custom shader named "body". The script might not be able to convert that shader.
  • @barbult yes the other animal is an old daz figure I will use for composition before puting the new one and remove it. I loaded again the New but didn't apply the shader, select the figure, the surface, double=click the script (which seems weird in the content windows, the image didn't show up, after double-click cursor is still the hand ???) and render: still nothing.

    before paying the scipt proposed, I want to be sure I can use it with this figure

  • barbultbarbult Posts: 24,836
    edited July 2019

    I don't own the Hammerhead, so I can't test it. My guess is that it won't convert because it appears to have a custom shader, but I don't know. You can purchase the converter and try it. If it doesn't work for you, you can return it for a full refund within 30 days (and return the shark, too, if you wish). If you do a lot of 3Delight renders, the purchased converter may still come in handy for other products, even if it doesn't work with the shark.

    Post edited by barbult on
  • Sven DullahSven Dullah Posts: 7,621

    @barbult yes the other animal is an old daz figure I will use for composition before puting the new one and remove it. I loaded again the New but didn't apply the shader, select the figure, the surface, double=click the script (which seems weird in the content windows, the image didn't show up, after double-click cursor is still the hand ???) and render: still nothing.

    before paying the scipt proposed, I want to be sure I can use it with this figure

    As barbult noticed, it seems to be a customshader. What you could try is apply the DS default shader (content library/shader presets/DS default) and manually load the skin maps into the corresponding slots. Base color into the diffuse color slot, there probably are other controlmaps (bumpmap, specular map, normalmap, displacement map?) that you need to load for the skin to look good. But worst case scenario is that the custom shader has a number of diffuse overlays, in which case it can be very tricky to make it look good.

  • @Sven the DS Default shader works, thank you so much, I'll try now to get further.

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