Standard "DAZ Studio Crashed!" questions...

JonnyRay

So I've been back about two weeks and have seen the recurring theme of folks posting about crashes in DAZ Studio. Unfortunately, the first reply usually has to be asking for the same information. I thought maybe we could build a "template" of sorts so that anyone who wanted the community to help with crashing issues could provide required information up-front. I'll take a stab at it, but some of the others who help out a lot here might have some things to add. Let's not get crazy though, my thought is "What are we going to ask to start triage of the problem?'

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FIRST: Is there anything in the DAZ Studio Log file that shows what was happening right before the crash?

If Studio runs at all, can you create a simple scene with a few primitives (spheres, cubes, etc.) and render it?

DAZ Studio Version:
- Was this a clean install or did you upgrade from older versions?

Windows or Macintosh?
- What version of the OS?
- Is it up to date on patches?

Video card?
- Drivers up to date?
- Open GL version?

System Specifications?
- CPU
- RAM