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Can't order anything

thchacksuitethchacksuite Posts: 32
edited December 1969 in The Commons

I'm trying to place an order but it seems nothing actually happens when I click the button that should send the payment request.
Also the input field for telephone is not where it supposed to be.

See attached image.

wtf.jpg
1012 x 404 - 66K

Comments

  • BeeMKayBeeMKay Posts: 7,019
    edited December 1969

    Have you tried using a different browser?
    It migh be a compatibility problem.

  • Richard HaseltineRichard Haseltine Posts: 102,436
    edited December 2013

    Judging by your screenshot I agree it's either a browser issue or you are blocking a needed script, if you are using something like NoScript. Various [parts of the site need daz3d.com itself, plus cloudfront.net and ajax.googleapis.com

    Post edited by Richard Haseltine on
  • thchacksuitethchacksuite Posts: 32
    edited December 1969

    Richard Haseltine said:
    Judging by your screenshot I agree it's either a browser issue or you are blocking a needed script, if you are using something like NoScript. Various [parts of the site need daz3d.com itself, plus cloudfront.net and ajax.googleapis.com

    Yes I do use NoScript, but since I allowed all scripts on the page I expected it would be no problem. Will try in a different browser w/o noscript then.
  • thchacksuitethchacksuite Posts: 32
    edited December 1969

    This is getting pretty annoying, I've tried: safari, firefox, chrome even internet explorer and I still have the same issue. Everything goes fine until the checkout with paypal. Anyone else experiencing this with paypal checkout??
    Can I use a different computer where daz studio isn't installed?

  • JimmyC_2009JimmyC_2009 Posts: 8,891
    edited December 1969

    You don't need DAZ Studio installed to buy items form the Store here, all you need is your username and password details to log in.

  • BeeMKayBeeMKay Posts: 7,019
    edited December 2013

    Ah, you didn't mention paypal in your original post... i think there is an issue with paying via Paypal, because Paypal has changed something on their side of the fence. Check out
    http://www.daz3d.com/forums/viewreply/507710/ maybe that is what is happening?

    Post edited by BeeMKay on
  • thchacksuitethchacksuite Posts: 32
    edited December 1969

    lee_lhs said:
    Ah, you didn't mention paypal in your original post... i think there is an issue with paying via Paypal, because Paypal has changed something on their side of the fence. Check out
    http://www.daz3d.com/forums/viewreply/507710/ maybe that is what is happening?

    Thanks that explains a lot. So there's actually nothing I can do but waiting for this to be fixed? :( I really do not want to get a creditcard tbh.
  • acanthisacanthis Posts: 604
    edited December 1969

    I had this problem with PayPal quite a lot. Check the address information on that page (the one you've screen-dumped). In particular, are there any fields which are not completed? I used to find that I had to enter my telephone number, then click Update Order Data, then click Place Order. Alternatively, try going into your account and ensuring that all of the contact and billing information is completed - after I did that, the problem went away and the Place Order button worked properly.

  • thchacksuitethchacksuite Posts: 32
    edited December 1969

    acanthis said:
    I had this problem with PayPal quite a lot. Check the address information on that page (the one you've screen-dumped). In particular, are there any fields which are not completed? I used to find that I had to enter my telephone number, then click Update Order Data, then click Place Order. Alternatively, try going into your account and ensuring that all of the contact and billing information is completed - after I did that, the problem went away and the Place Order button worked properly.

    Thanks, it finally worked. Might be a good idea if the daz crew would display that in a message when people want to checkout with paypal. I'm sure they miss income this way.
  • WilmapWilmap Posts: 2,917
    edited December 1969

    I don't have any problems using Paypal. I have a secure login, and all I have to enter is my password and secure code and all works fine.

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