Loading...
> >

New gift card is empty!!?

sterlenejcsterlenejc Posts: 178
in Technical Help (nuts n bolts)

I just bought a gift card and it shows a balance of 0.00$. What the hell?

Comments

  • LeanaLeana Posts: 11,830
    sterlenejc_d83e6c2f59 said:

    I just bought a gift card and it shows a balance of 0.00$. What the hell?

    Did you redeem the gift card?

  • sterlenejcsterlenejc Posts: 178
    Leana said:
    sterlenejc_d83e6c2f59 said:

     

    I just bought a gift card and it shows a balance of 0.00$. What the hell?

    Did you redeem the gift card?

    Nope. I got the code, checked it and it says 0.00. My balance when I tried to buy something and apply code was 0.00 as well. 

     

    I guess it takes some time to load money on? I bought it 15 mins ago

  • LeanaLeana Posts: 11,830

    It’s always been immediate for me. I think you should open a support ticket

  • sterlenejcsterlenejc Posts: 178

    I always get scammed... recently happened on Ebay as well. Ohhh, I’m really unlucky when it comes to buying things on the internet

  • sterlenejcsterlenejc Posts: 178

    Nevermind, now it’s showing the correct balance. 

     

    Thanks for the reply, it just took some time to get money loaded on it. 

     

    Thread can now be closed. 

  • AtiAti Posts: 9,143

    Check your store credit balance. You may have already redeemed it.

    Check your emails to see if you received another giftcard. You may have received two, and the first one got invalidated automatically.

  • Cris PalominoCris Palomino Posts: 11,666

    Closing the thread as it seems to be resolved. Please contact customer service should you need any further assistance.

This discussion has been closed.