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I need help!!!!!!

su14901234su14901234 Posts: 0
in New Users

 

 

 I can't open the software. Please help me, thanks.

 

Comments

  • Richard HaseltineRichard Haseltine Posts: 100,833

    That's an issue with the Intel GPU driver. Does your system haev an Intel GPU (graphicss processor) on the CPU? If it does, and also has an nVidia or AMD GPU, make sure DS is set to use the latter. If you have only an Intel GPU all you can do is try updating the driver. If you don't have an Intel GPU at all I'm not sure why it would be coming up there.

  • su14901234su14901234 Posts: 0

     

    Richard Haseltine said:

    That's an issue with the Intel GPU driver. Does your system haev an Intel GPU (graphicss processor) on the CPU? If it does, and also has an nVidia or AMD GPU, make sure DS is set to use the latter. If you have only an Intel GPU all you can do is try updating the driver. If you don't have an Intel GPU at all I'm not sure why it would be coming up there.

    Thank you for your reply.

     

    but  I have used this method and still can't start it.

     

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