Loading...
> >

Can't run the software

12971935041297193504 Posts: 10
in Daz Studio Discussion

I've installed the software and all the plugin-things that came with the DAZ install manager, but after I ran the it, the program pops up but stops responding and crashes.

My PC is completely new, maybe there's some kind of driver needed?

K%VQ7L~@GG03IIHI@(1RN3B.png
3731 x 2160 - 226K

Comments

  • Richard HaseltineRichard Haseltine Posts: 102,301

    Does it literally crash or does it just sit there? What are your system specifications, and what security software are you using?

  • DoctorJellybeanDoctorJellybean Posts: 8,640

    What is your operating system and PC specs, e.g. video card, RAM?

    When it crash, do you get a crash window which can tell you why?

  • DoctorJellybeanDoctorJellybean Posts: 8,640

    Also, was this the first time you installed DAZ Studio?

  • 12971935041297193504 Posts: 10
    edited August 2019
    DoctorJellybean said:

    What is your operating system and PC specs, e.g. video card, RAM?

    When it crash, do you get a crash window which can tell you why?

    System:Windows 10 Pro

    CPU:Threadripper 2970WX

    RAM:64GB

    GPU: 2x 2080tis w/ SLI enabled

    It does not, it just says that it stoped responding.

     

    DoctorJellybean said:

    Also, was this the first time you installed DAZ Studio?

    Yes, it was.

    Post edited by 1297193504 on
  • 12971935041297193504 Posts: 10
    Richard Haseltine said:

    Does it literally crash or does it just sit there? What are your system specifications, and what security software are you using?

    It sits there at first, but if I click anywhere on the program it stops responding and turns white , after clicking a few times it crashes

  • DoctorJellybeanDoctorJellybean Posts: 8,640
    edited August 2019
    1297193504 said:
    DoctorJellybean said:

    What is your operating system and PC specs, e.g. video card, RAM?

    When it crash, do you get a crash window which can tell you why?

    System:Windows 10 Pro

    CPU:Threadripper 2970WX

    RAM:64GB

    GPU: 2x 2080tis w/ SLI enabled

    It does not, it just says that it stoped responding.

     

    DoctorJellybean said:

    Also, was this the first time you installed DAZ Studio?

    Yes, it was.

    Try disabling SLI and launch DS again. And make sure the NVIDIA drivers are up to date.

    Post edited by DoctorJellybean on
  • 12971935041297193504 Posts: 10

    The problem is fixed! It is because of my old GPU driver (like a week old), thanks DoctorJellybean for helping

  • 12971935041297193504 Posts: 10
    1297193504 said:

    The problem is fixed! It is because of my old GPU driver (like a week old), thanks DoctorJellybean for helping

    Another way to solve, simply drag the window to your primary monitor, I had it on my secondary one. A lot of software tend to have this issue (Cura for example).

Sign In or Register to comment.