Massive crashes now in DS 4.6

Subtropic PixelSubtropic Pixel Posts: 2,388
edited December 1969 in New Users

I just did a simple render a few minutes ago, and I was having a hell of a time getting DAZ Studio 64 bit to just stay up!

Finally, I ended up setting "passes per light" to 1 and rendering straight to disk, but I don't know if one or both of these things was indeed the corrective action.

I have an AMD HD 7970 graphic card and have no trouble with it or the drivers.

I saved one of the crash logs, and here are the settings that seem to crash it on my system. As soon as I post this, I'm going to reboot and see if I can reproduce the error.

If the error is consistent and not fixed by a reboot, would it be worthwhile to provide this dump information to DAZ?

DS_Crashes_at_Rendering_Time.jpg
800 x 609 - 113K

Comments

  • TrishTrish Posts: 2,625
    edited December 1969

    Here are the settings I run with and I have no problem with crashes....Trish

    settings.jpg
    522 x 916 - 193K
  • JaderailJaderail Posts: 0
    edited December 1969

    Hardware assisted renders is only supported for Graphic cards that have the FREE RAM and or Speed to render the image sent from DAZ Studio to your GPU at its default render settings, the GPU not DAZ Studio. Can your card support the textures, render size, and output mode you have selected? If its just on the edge, do Render to FILE and not to window, as your GPU will be used to Open and display the window as it tries to render the file sent to it.

  • mjc1016mjc1016 Posts: 15,001
    edited December 1969

    I think it IS a driver issue...a 7970 should have enough power to handle that scene...does it come in anything smaller than 3 GB?

    But, AMD is rather notorious for having buggy OpenGL implementations, so driver roulette is the rule of the day.

  • JaderailJaderail Posts: 0
    edited December 1969

    Never Used AMD so had no clue... But agree has to be the Driver.

  • Subtropic PixelSubtropic Pixel Posts: 2,388
    edited December 1969

    Hey folks. AMD did indeed have a new driver out there, so I installed it and rebooted. Same problem though, the hardware render crashes now with this particular project file. But yeah, this GPU is certainly capable of "GPGPU" work, including hardware assist rendering tasks.

    So I'm thinking it's the project file. There's got to be SOMETHING inside it that is disagreeing with my graphic card and/or DS. And I think it may just be the single key light I put in there.

    And yes, at least I know that I can render to disk...although that's not ideal long-term. Anyway, a process of elimination is warranted here.

    Is there anything in the app dump that might help point me in the right direction?

  • McKinnanMcKinnan Posts: 0
    edited December 1969

    I'm running DS4.6 on a very generic, albeit, new system with on board graphics. If I mess with that 3Delight slider bar at all, DAZ freezes up. I am 99.9% sure this is due to the limited graphic capabilities of my system. I am loving this program and am starting to budget for a new system with a REAL and independent graphics card.

  • Dino GrampsDino Gramps Posts: 0
    edited December 1969

    Replacing the graphics card worked for me way back when. I have since bought a new computer. Good graphics card, good processor and as much memory as you can afford and DS and you will be happy!

  • Subtropic PixelSubtropic Pixel Posts: 2,388
    edited December 1969

    Indeed, Gramps...indeed!

    This is why I have a 6-core system and the fastest GPU I could get that could handle up to 6 monitors at once. I didn't have to foresee the memory needs of HD meshes because I just decided to go as high as the hardware could support.

    Even without using the GPU processing, the CPU is most certainly up to the task...although, I would like to know if I should report this. I've found that it is completely reproducible and I'm somewhat technical; capable and willing to provide whatever dump and diagnostic information is needed.

    What should I do next, if anything?

  • JaderailJaderail Posts: 0
    edited December 1969

    This could be card specific, I just tested Hardware assisted on my nVidia Geforce GTX 690 and it ran just fine. I think a report could be in order.

  • mjc1016mjc1016 Posts: 15,001
    edited December 1969

    Jaderail said:
    This could be card specific, I just tested Hardware assisted on my nVidia Geforce GTX 690 and it ran just fine. I think a report could be in order.

    Yes, but who to send the report to...

    I'd say try at least one driver version back from the original one installed. Sometimes, with AMD and OpenGL issues, you need to try many drivers.

  • JaderailJaderail Posts: 0
    edited December 1969

    mjc1016 said:
    Jaderail said:
    This could be card specific, I just tested Hardware assisted on my nVidia Geforce GTX 690 and it ran just fine. I think a report could be in order.

    Yes, but who to send the report to...

    I'd say try at least one driver version back from the original one installed. Sometimes, with AMD and OpenGL issues, you need to try many drivers.If a support tick is sent it would go to Technical Support I believe. But I agree rolling back the driver should be tested.

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