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What happened to Mantis bug tracker?

BerBuzBerBuz Posts: 64
edited December 1969 in The Commons

All “report a bug” links of documentation centre including the mantis related links leads to fancy pages. How to report a bug?

Comments

  • srieschsriesch Posts: 4,241
    edited December 1969

    Mantis has been replaced by the new ZenDesk system. To report a bug, go to https://helpdaz.zendesk.com/requests/new , log in, then click on the "Submit A Request" tab. For "Contact Department", select "technical support". It does not currently have all the same features that the old Mantis system had for things like searching for and adding to other users' reports. Any bugs you have previously reported in the Mantis bug tracker are still visible to DAZ to work on so you do not need to resubmit them, however if you want status updates on them, you would need to resubmit them in the new system to be able to get those notifications.

  • BerBuzBerBuz Posts: 64
    edited December 1969

    Fortunately everybody is not as silly as I am: I went there and yet couldn’t see that it was also the bug report page.
    Thank You Sean.

  • ChoholeChohole Posts: 33,604
    edited December 1969

    Bug reports go to Zen Desk, tech support, as Sean said. No it is not like the old Mantis page, but that is where bug reports should go, please.

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