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Unable to complete New Yeti Download

sypecksypeck Posts: 13
in Technical Help (nuts n bolts)

Has anyone been able to download and install this figure?

Comments

  • KinichKinich Posts: 883
    edited September 2019

    Not yet, the download keeps failing just short of 100%, trying again as I type.

     

    Update, it failed again.

    Post edited by Kinich on
  • darkguyver1994_a1285f4265darkguyver1994_a1285f4265 Posts: 142

    It's failing for me too. Both in the Downloader and manuel. 

  • ChoholeChohole Posts: 33,604

    If you get a failed download it is best to thoroughly clear your browser cache before you attempt to download again, as the failed download will often stick in your cache and cause subsequent attempts to fail at the same point

     

  • rebelgraphxrebelgraphx Posts: 221

    Clearing browser cache does not work 

  • mrlee71mrlee71 Posts: 10

    clearing cache didn't work for me either.

  • KinichKinich Posts: 883

    No luck using DIM but I have managed to download it manually and it seems to have installed correctly, looks like there is an issue with the DIM version.

  • ChoholeChohole Posts: 33,604
    Cris Palomino said:

    There does appear to be something wrong with the Yeti download. Contacting Customer Service was the correct thing to do. I am sure you will hear back from them after the weekend. Please be aware with such a large sale going on there can be delays, but I will be reporting as well.

     

  • snakegrabsnakegrab Posts: 11

    I took a look at my Daz installer log and this is the message that is being generated when attempting to install the Yeti files:

    WARNING: Network Error while downloading to file "E:/Users/Public Documents/DAZ 3D/InstallManager/Downloads/IM00061551-01_YetiHDforGenesis8Male.zip.{0d338ced-9206-c190-6298-08c85fa323f8}.part":Could not complete download, file size does not match; 216688037 != 216007642.. Temporary file removed.

    I'm guessing there is some sort of curruption in the referenced download file and the intall fails when the checksums do not agree.  Definitely worth pinging DAZ customer service about. 

     

     

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