Daz Studio -- Crashes (Gone in 60 Seconds)

johnkammer1962

Been having this problem for quite some time now (about 6 weeks) and can't get Daz Studio to run. It starts and then crashes in a few seconds. I've been working with Daz customer support and they are trying to help - no complaints. But with my actual work schedule and conversing by one back and forth by one email a day this is taking forever and I was hoping putting more eyes on the problem might find someone who recognized the issue right off. See some relevant bits of the logs below. 

We've tried deleting the (possibly) offending product (Little Bit O'' Lace) from the Install Manager (The Daz UI doesn't stay up long enough to try from there) Little Bit O'' Lace does appear to have been deleted after the attempt. That diidn't really change anything though. Was initially having this problem in the 4.10 release and the upgrade to 4.11 hasn't changed anything. Have not upgraded to 4.12 yet. I strongly suspect the problem is with the Content Manager. possibly some corruption in the database.

As I've spent hours cataforizing tons of content I'd 'prefer' not to lose all that and have to do it again... but if it gets to that so be it... Weeks of not being able to create is giving me the shakes. 

Here's a snippet from the end of the logs at the point where the system has crashed.:

...

2019-10-01 20:04:36.053 Updated metadata for 550 of 552 items.
2019-10-01 20:04:36.053 Updated metadata for 551 of 552 items.
2019-10-01 20:04:36.819 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): Query (UPDATE "product" SET name = ''''Little Bit O'' Lace''', default_name = '''Little Bit O'' Lace''', store_id = 1, token = '1346', artists = 'DAZ 3D,Lisa''s Botanicals', description = '', guid = '22fbd867-347a-43f6-a434-c08ae4654feb', meta_hash = '8e1ed9ea285c33188a4d9563f4582359', file_hash = 'ee59839134fcda2b07bff1da6f3d34ca', thumbnail_path = '/Runtime/Support/DAZ_3D_1346_Little_Bit_O''_Lace_Ps.dsx', thumbnail_hash = '', last_update = '2014-05-13 15:36:10', date_purchased = '2014-06-12 23:03:49', date_installed = '2019-08-24 13:40:17.554', release_date = '2003-05-14 00:00:00', group_num = 0, hide = 'f', is_vendor = 't', has_cloud_meta_data = 't', is_installed = 'f', is_cloud_owned = 'f', needs_update = 'f', normalized_name = 'little bit o lace', normalized_name_first_letter = 'L' WHERE id = 6239) failed with exception: ERROR:  duplicate key value violates unique constraint "product_guid_key"
DETAIL:  Key (guid)=(22fbd867-347a-43f6-a434-c08ae4654feb) already exists.

2019-10-01 20:04:36.825 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): ERROR:  duplicate key value violates unique constraint "product_guid_key"
DETAIL:  Key (guid)=(22fbd867-347a-43f6-a434-c08ae4654feb) already exists.

2019-10-01 20:04:36.825 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(660): sync completed with errors, 551 items succeeded, 1 items failed.
2019-10-01 20:04:36.825 Metadata update failed: 551 items succeeded, 1 items failed.
2019-10-01 20:05:39.174 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): recv failed errno=10054

--- And here is where the log has ended and another run begins... Same basic result... 
2019-10-01 20:07:55.437 +++++++++++++++ DAZ Studio 4.11.0.383 starting +++++++++++++++++

 

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If anyone has any ideas?  Thanks!