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Product I Just Bought/Installed Can't Be Found

gtsthrowaway7tgtsthrowaway7t Posts: 6
in Technical Help (nuts n bolts)

Hello!

I just got started with Daz3D and just bought my first products. One of them showed up and is working fine. The second, an environment found here, comes up as missing when I find it in the content library, it also does not show up in the smart content tab. I bought this from the Daz3D store, AND used Daz Install Manager to install it. I recently uninstalled and reinstalled the entire program.

I believe all the Content Directory Manager is set up fine (see attached), but from other forums I've read this setup might be incorrect. The error message I got is also attached.

Forgive me if I've made a beginners mistake, and if there is a clear solution on this forum that I haven't found or just blissfully missed, please direct me in the correct direction. 

Thanks in advance to anyone who can help me out!

 

 

content directory manager.PNG
891 x 625 - 33K
error daz3d.PNG
1914 x 1041 - 251K

Comments

  • ChoholeChohole Posts: 33,604

    You have made a link to your personal Produc Library so no one else can see it   Can you link to the store product so people know what product you are talking about

  • Richard HaseltineRichard Haseltine Posts: 102,475
    edited October 2019

    You have chnaged some of your paths, including that of the database, from their default values. I don't think it's a good idea to have the Content Cluster set to the My Daz 3d Library folder, but I'm not inclined to blame that for the current issue.

    Where is DIM set to install to - click the gear icon at top-right to open its settings, then take a screen shot of the Installation tab.

    This is the product that matches the SKU you link https://www.daz3d.com/designer-for-lux-living-room - it' a texture set for https://www.daz3d.com/lux-living-room-scene , do you have that?

    Post edited by Richard Haseltine on
  • gtsthrowaway7tgtsthrowaway7t Posts: 6
    Richard Haseltine said:

    You have chnaged some of your paths, including that of the database, from their default values. I don't think it's a good idea to have the Content Cluster set to the My Daz 3d Library folder, but I'm not inclined to blame that for the current issue.

    Where is DIM set to install to - click the gear icon at top-right to open its settings, then take a screen shot of the Installation tab.

    This is the product that matches the SKU you link https://www.daz3d.com/designer-for-lux-living-room - it' a texture set for https://www.daz3d.com/lux-living-room-scene , do you have that?

    Looks like I bought the designer for lux living room AND NOT the actual scene...wow, I feel stupid. Lesson learned.

    For Content Cluster, where should I have it set to so I can avoid future issues? Also can you explain to me what the DIM set to install is like a five-year-old, I can't seem to locate where the gear icon you are talking about.

    Buying and downloading the scene now, I'll check back in a bit. Thank you both for getting back to me :)

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